Receptionist And Telecaller

19 hours ago

Hisar HR IN JSG Consulting Full time

A Receptionist cum Tele caller is a multifaceted role that combines administrative reception duties with telephonic sales or customer service responsibilities A Receptionist cum Telecaller plays a critical role in managing the front desk handling customer interactions and driving sales or lead generation efforts Their skills and expertise are essential for providing excellent customer service and supporting business growth Here s an overview Key Responsibilities 1 Reception Duties Managing the front desk greeting clients and handling phone calls 2 Tele calling Making outbound calls to customers or prospects for sales follow-ups or surveys 3 Data Entry Updating customer information sales records and other relevant data 4 Customer Service Responding to customer inquiries resolving issues and providing support 5 Administrative Tasks Performing administrative tasks such as scheduling appointments and managing mail Skills and Qualities 1 Communication Skills Excellent verbal and written communication skills 2 Customer Service Skills Ability to provide excellent customer service and build rapport with clients 3 Time Management Ability to multitask and manage time effectively 4 Sales Skills Basic sales skills and knowledge of sales techniques 5 Technical Skills Familiarity with CRM software and other relevant technology Education and Experience 1 High School Diploma A high school diploma or equivalent is typically required 2 Experience Prior experience in customer service sales or administration is beneficial 3 Training On-the-job training may be provided to learn specific skills and software Job Type Full-time Pay 12 000 00 - 16 000 00 per month Schedule Day shift Language Hindi Preferred English Preferred Work Location In person

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