Assistant Manager

Position Title Asst Manager - HR Operations Function Group HR Country India Location Mumbai Recommended Level EP 50 Job Type Full time Role Reports to Regional HR Operations Lead Geographical Scope of the Role - Location Domestic Percentage of travel required 5 Job Overview Briefly describe the purpose of job in no more than 2-3 sentences Will be face of HR at the Pune site serving as the operational backbone for the HR function ensuring seamless HR service delivery while acting as a key partner to HR Business Partners HRBPs in driving people initiatives compliance and employee experience across the organization Job Responsibilities Describe the responsibilities of the role Consider listing the primary duties responsibilities of the role and the approximate percentage of time spent on overreach area during the course of a year Percentages should add up to 100 Do not list any duties or responsibilities that require less than 5 of the role s time Please use the following rows to clarify the responsibilities 60 of Time Operational Excellence - Manage end-to-end HR Operations Onboarding Offboarding Payroll Employee lifecycle and Policy administration - Act as a primary liaison between HR operations and HRBPs supporting workforce planning talent management and employee relations initiatives - Accelerate engagement with Vendors for periodic review of benefits offering and introduce innovative offerings to enhance employee experience - Employee Assistance Program Mediclaim Services Bank Service Offerings Annual Health Check-Ups - Coordinate with vendors payroll benefits contractors and internal stakeholders Finance Recruitment IT to resolve queries and ensure smooth processes - Active involvement to support Contract Management process for site - Third Party P2P Consultants etc - Proactively provide insight and early identification of data discrepancies and partner with relevant stakeholders i e HRBPS HR Direct Recruitment Finance - Facilitate in quick Decision making for any exceptions changes to Policies Processes Practices - Support HR Direct in resolving complex specific GIC related policy queries - Provident fund SPOC for the site to address employee queries pertaining to Transfer In Outs Withdrawals etc - Conduct onboarding session for HR Policies Total Rewards - Update and periodic review of Policies considering the Organizational Objective and Employee Value Proposition - Drive process standardization automation and continuous improvement to enhance service delivery and employee experience - Enable standardization and manage HR OPS process change w r t Onboarding Offboarding process etc o Offer Hiring support when required o Candidate coordination - Interview arrangements Walk ins any feet on the ground support o Preliminary Vendor Hiring connect o Some Industry know-how networking o Roll out session - run and or coordinate - Act as a first point of contact for ER and POSH cases directing the employees to the respective teams in Mumbai - Provide guidance and support to team members on HR processes and best practices 30 of Time Advance Capabilities - At as the Face of the Audit Internal External - responsible for managing site audit and ensure data is audit ready - External Labour Audit Internal Controls Audit GIA Audit - Lead or support site-level HR projects and change management initiatives including capability building and D I programs - Lead Co-lead end to end HR Operations projects - Apprenticeship Management program for site and drive compliance etc - Provide data support to HRBPs in Talent Processes and other Council Teams for site wide initiatives - Participate actively in Organizational initiatives and represent the Function 10 of Time Process Improvement Maintain a lens of continuous improvement for projects processes Drive 2-3 areas of Process efficiency Desired Profile Describe the expectations from the candidate Education Minimum Degree Requirements Bachelors Preferred Degree Requirements Masters Preferred Major Area of Study HR Required Professional Certifications NA Preferred Professional Certifications NA Experience Minimum years of related experience required Min 7 - 10 years in HR Operations and Compensation Benefits Preferred years of related experience Same as above Specific Job Experience or Skills Needed Example -Demonstrated inventory management customer service and production forecasting skills -Can prioritize and complete multiple tasks on tight deadlines HR Operations - covering the entire process from Hire to Retire Employee Relations Compensation Salary and Tax Legal Statutory Demonstrated experience supporting or partnering with HRBPs or business leaders Proven ability to manage projects drive process improvements and communicate effectively across functions Competencies Behaviors required for job Example -Energizes and develops people -Anticipates market trends that will impact competitive advantage Multi-tasking Fast Decision Making Excellent administrative coordination skills Strong inter-personal skills Maturity and accommodative spirit Stature to deal with people at all levels across the organization Good verbal and written communication skills Analytical thinking and data-driven decision-making Change management and adaptability Attention to detail and operational excellence Stakeholder management and collaboration