Assistant Manager

3 weeks ago


Pune Maharashtra, India EXL Service Full time

Primary Responsibility Performance and People Management Performance Parameters Weightage as defined in the Goal Form Performance Management Operational Service Delivery - SLA metrics and KPIs 35 Financial - no revenue leakages 20 Process Improvements 15 People Management Attrition and ESAT 30 Role Responsibilities Manage teams and ensure quality and productivity targets are met Motivate team members and control attrition Identify and or drive process improvement initiatives Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members Client Interaction where required at the level of Supervisors Ensure compliance with internal policies and procedures external regulations and information security standards Ensure that all agents in their process know their goals and how they are linked to the Organization s quality policy Technical and Process Specific Skills Client Specific Soft Skills Basic knowledge of computers and MS Office Product Knowledge and knowledge of systems applications used Knowledge of Compliance rules and regulations are a part of process product knowledge Knowledge of SLAs and Client metrics Good written verbal communication skills Should have 12 and above as a CEF ratings scores Quality Orientation People Management Problem Solving Result Orientation Customer Focus


  • Assistant Manager

    2 weeks ago


    Pune, Maharashtra, India EXL Services Full time

    Assistant Manager EXL/AM/1534361 - Insurance Property & CasualtiesPunePosted On 22 Oct 2025 End Date 06 Dec 2025 Required Experience 2 - 4 Years - Basic Section Number Of Positions 1 Band B1 Band Name Assistant Manager Cost Code D014296 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 550000.0000 -...


  • Pune, Maharashtra, India NOVOTEL Full time

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  • Pune, Maharashtra, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Assistant Manager

    7 days ago


    Pune, Maharashtra, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...

  • Assistant Manager

    1 week ago


    Yerawada, Pune, Maharashtra, India safeway insurance tpa service Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    Join our growing team at Heath Assist Insurance TPA Pvt. Ltd., a trusted name in health claims management for over 14 years.Education-UG : Graduate - BDS , BHMS , BAMS, MBBSKey Responsibilities:Visit and coordinate with insurance companies, agents, and brokers.Handle client queries and service-related issues professionally.Manage revenue-related tasks and...


  • Chikhali, Pune, Maharashtra, India Fairchem organics Full time ₹ 2,19,472 - ₹ 7,98,928 per year

    *Assistant Production Manager Job Description:* An Assistant Production Manager oversees production activities, ensuring efficiency, quality, and safety. Key responsibilities include: *Key Responsibilities:* 1. Assisting in production planning and scheduling 2. Supervising production team members 3. Monitoring production processes and output 4. Ensuring...

  • assistant manager

    2 weeks ago


    Pune, Maharashtra, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist in the smooth and efficient running of the Personnel Department in the Human Resources Division, assisting the Director of Human...

  • assistant manager

    2 weeks ago


    Pune, Maharashtra, India Hyatt Full time ₹ 8,00,000 - ₹ 10,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.QualificationsMinimum 2 years work...

  • Assistant Manager

    1 week ago


    Pune, Maharashtra, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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  • Assistant Manager

    1 week ago


    Pune, Maharashtra, India Mahindra And Mahindra Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Assistant Manager - AssemblyThe Assistant Manager - Assembly will be responsible for overseeing the assembly process, ensuring quality control, and managing the assembly team. They will also be involved in process improvement initiatives and maintaining a safe working environment. The role requires strong leadership and problem-solving skills