FM Program Manager

Job Description

What this job involves

The FM program manager will have the overall responsibility for management of client emergency response plans & programs as per the EHS framework, policies and procedures for all buildings / sites within the scope across multiple cities / countries within the area. Additionally, the individual will be responsible for overall coordination and management of internal audits & reviews to ensure compliance to the established policies & procedures covering various functions (such as EHS, Engineering) associated with delivery of Facilities Management services.

- Program manage and coordinate all fire & emergency drills and other associated activities including coordination with the landlord & business teams
- Coordinate and implement / deliver emergency preparedness training programs such as safety ambassador & evacuation etc. including JLL sub-contractor staff. Manage training records.
- Develop and review the site EHS and fire assessment and guide them through the process documentation for site Emergency manual, escalation matrix etc.,
- Understand, imbibe and align JLL HSSE deliverable with Client HSSE framework, policies and procedures in the region.
- Implement and monitor documentations related to statutory requirements in alignment with Client process and requirements
- Lead, coordinate and manage various internal quality and compliance audits & reviews (e.g. JLL business assurance audits, Emergency preparedness audits etc.)
- Support FM teams in the region from time to time on activities pertaining to sustainability, EHS, quality & business assurance

Key Activities

- Working in partnership with the Client HSSE team to create and deliver Emergency Response plan and associated standard operating procedures
- Lead all Emergency related activities including training the operations, support staff & contractors and monitoring their activities.
- Develop and monitor the training calendar and facilitate Safety Ambassador, First Aide/CPR/AED and other site-specific trainings.
- Work closely with the site FMs to conduct planned annual drills
- Validating Emergency Evacuation drawings on the floor.
- Communicating with Businesses for Safety Ambassadors nominations
- Communicate the drill schedules with the business leaders and building occupants
- Facilitate, Participate in land lord pre-drill meeting
- Connect with land lord to close the unsafe conditions pertains to landlord
- Fire Safety due diligence for business events at site
- Facilitate with the site teams for implementation of the sustainability activities.
- Conduct periodic inspection of fire and life safety systems and report.
- Coordinate for implementation of various internal audits from time to time (JCAP, FORI, RIC, EASy and other audits). Support site teams where required.
- Coordinate with site teams and follow-up for closure of audit observations / non-compliances.
- Support EHS team in developing and implementation of HSE initiatives in the account

Qualification & Experience

- Bachelor's Degree in any discipline / equivalent with a minimum 5-7 years of experience in managing Fire & life safety programs/ EHS in a similar environment
- International and regional certifications in EHS, Fire safety and Sustainability - preferred
- ISO 14001 & 45001 exposures would be an added advantage

Demonstrated Leadership Skills

- Must have good communication & interpersonal skills
- Must be able to articulate knowledge in Fire & Life safety, EHS and Sustainability aspects.
- Should have demonstrated leadership skills to lead & coordinate with teams in multiple sites across different cities / countries
- Should have a keen understanding of Risk assessment and the skills to align the same to mitigation and planning.

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