[Immediate Start] Non Voice Process Executive Affect Customer Service

4 weeks ago

Chennai, India GS Infotech Full time

Non Voice Process Executive Affect Customer Service Job Description Focus Skills/: Transactional phone conversations are giving way to more thorough, multi/-channel interactions in the future of customer service. Customers that want effective, thorough, and asynchronous help are increasingly using non/-voice channels including chat, email, and social media. Desired Outcomes/: Managing and answering a large number of consumer questions through chat, email, and other digital channels will be your responsibility. It will be very important that you have outstanding written communication abilities and can write precise and succinct answers. You will contribute directly to our service excellence and efficiency KPIs by resolving customer concerns, offering product information, and keeping thorough records in our ticketing system. Experience/: 0 to 3 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Apply now to become an integral part of our growing team/ With Regards, HR /- Maria

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