Billing Team Lead

Job Description About us: At PadCare, we're on a mission to make hygiene sustainable. Founded in 2018, we have developed India's first patented sanitary napkin recycling technologyPadCareX. But we're not just solving a waste problem, we're building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country. With 100+ changemakers across 25+ cities, PadCare is driving real impactfor people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home. Oh, and you must have seen us on an episode of Shark Tank India, Season 2 -https://www.youtube.com/watchv=7q0cmPtpJRo To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com Role overview & Key responsibilities: We are seeking a motivated and experienced Billing Team Leadto join our finance team. This leader will manage and mentor a team of billing professionals, overseeing the end-to-end billing cycle to ensure accuracy, compliance, and timely revenue collection. The ideal candidate will combine strong analytical skills with a proven ability to lead and develop a team. Team Leadership & Management: - Lead, mentor, and guide a team of billing professionals. - Conduct performance reviews, set goals, and foster a collaborative team environment. - Provide ongoing training to enhance team skills and knowledge. Billing Operations & Oversight: - Oversee the entire billing and accounts receivable cycle. - Ensure accurate and timely invoice generation and dispatch. - Resolve complex billing discrepancies and payment issues. - Monitor accounts receivable to ensure timely collections. Customer Relationship Management: - Serve as a key point of contact for complex client billing inquiries. - Collaborate with sales, operations, and customer success teams to resolve billing issues and improve client experience. - Build and maintain strong relationships with key clients to ensure satisfaction and smooth payment processes. Reporting & Process Improvement: - Generate and present key billing reports to senior management. - Analyze billing data to identify trends and process inefficiencies. - Drive continuous improvement in billing processes and systems. - Ensure compliance with GST and other relevant regulations. What we're looking for: - Bachelors degree in Commerce, Accounting, or Finance. 3-5 years of experience in billing, with a minimum of 1 years in a team lead or supervisory role. - Proven leadership and team management skills. - Deep understanding of the end-to-end billing cycle and accounting principles. - Proficiency in accounting/ERP software (e.g., Tally, Zoho, Oracle) and Microsoft Excel. - Strong analytical, problem-solving, and communication skills. - Knowledge of Indian tax regulations (GST). - Culture Fit:Must align with PadCare's values Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation. Work Mode:Full-time, Pune-based Why Join us: - Compensation:Competitive salary in line with industry standards. - Growth Path:Opportunity to scale into Sr. Billing Team Lead / Finance Manager as PadCare expands globally. - Purpose With Impact:Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women's health, the environment, and sanitation workers dignity. - Eco-Warrior in Action:Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords. - Innovation Meets Heart:Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy. - Grow With Us:We're a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact. - A Culture That Cares:Work in a space where collaboration, inclusivity, and purpose aren't just valuesthey're how we roll every day