
Associate - Customer Support - Healthcare Process (0-1 yrs)
3 weeks ago
Job Title: Customer Support Associate (English + Bengali) - Healthcare Process
Company: Tech Mahindra Ltd.
Location: Electronic City Phase II, Bangalore
Employment Type: Permanent | Work Mode: Work from Office
Shift: Rotational (24/7 for Males, Day Shift for Females between 6 AM - 8 PM)
Working Days: 6 days/week with 1 rotational off
Job Overview:
We are hiring Customer Support Associates fluent in English and Bengali for a healthcare voice process. The role involves assisting patients with appointment bookings and healthcare queries via phone and email.
Key Responsibilities:
- Handle inbound/outbound calls and emails
- Book appointments and assist with patient inquiries
- Maintain accurate documentation and follow SOPs
- Meet quality and productivity benchmarks
- Stay updated on process changes
Requirements:
- Fluent in English & Bengali with a neutral Indian accent
- Strong communication and customer service skills
- Minimum qualification: 10+2 / Diploma / Graduate
Freshers or up to 1 year of experience
Knowledge of medical terms is a plus
Monthly In-Hand Salary:
Experience Level In-Hand Salary (Approx.)
Fresher - 18,000 - 19,000
6 to 12 months experience - 21,000 - 22,000
-
Bangalore, Karnataka, India BlackHardStone Full timeJob Title Customer Support Associate English Bengali - Healthcare Process- Company Tech Mahindra Ltd - Location Electronic City Phase II Bangalore- Employment Type Permanent Work Mode Work from Office- Shift Rotational 24 7 for Males Day Shift for Females between 6 AM - 8 PM - Working Days 6 days week with 1 rotational offJob Overview We are...
-
Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
-
Customer Support Role
3 weeks ago
Bangalore/Karnataka, India BlackHardStone Full time- Company: Tech Mahindra Ltd. - Process: Multilingual Support - Healthcare Project - Location: Work from Office - Tech Mahindra Ltd., Electronic City Phase II, Bangalore, Karnataka - 560100 - Employment Type: Permanent Shifts: - Rotational day shift: any 9 working hours between 10 AM - 10 PM - Male employees: 24/7 rotational shifts - Female employees:...
-
(15h Left) Associate
4 days ago
Bangalore, Karnataka, India Sahasya Global Solutions Pvt Ltd. Full timeCustomer Support Associate-International Voice Process Night Shift Location Electronic City Phase 2 Bengaluru On-site - Shift Night Shift Immediate Joiners Only Industry One of the biggest e-commerce companies Are you a proactive communicator with a knack for solving problems Join our dynamic team and become a key part of delivering exceptional...
-
Customer Support Associate
2 weeks ago
Bangalore, India Firstsource Full timeJob Title: Customer Support Associate Job Category: CSA Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by...
-
Customer Support Associate
6 days ago
bangalore district, India Firstsource Full timeJob Title: Customer Support Associate Job Category: CSA Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing...
-
Bangalore Rural, Bengaluru, India Careernet Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are hiring for International Healthcare Customer Support.Role & responsibilities :Handle outbound calls related to healthcare services within the US healthcare system.Proactively reach out to members to provide support, resolve issues, and ensure a positive experience.Identify and address varying levels of member complexity and communicate...
-
International Healthcare Customer Support
1 week ago
Bangalore Rural, Bengaluru, India Careernet Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are hiring for International Healthcare Customer Support.Role & responsibilities :Handle outbound calls related to healthcare services within the US healthcare system.Proactively reach out to members to provide support, resolve issues, and ensure a positive experience.Identify and address varying levels of member complexity and communicate...
-
Bangalore, Karnataka, India BlackHardStone Full timeJob Title Customer Support Executive - Sports Process- Job Location Electronic City Phase 2 Bangalore- Work Mode On-site- Shift Fixed Day Shift- Week Off Two days rotational- Transport Not provided We are looking for enthusiastic and customer-focused individuals to join our Sports Process team The role involves handling customer queries effectively...
-
Associate - Customer Success (1-5 yrs)
3 weeks ago
Bangalore, India Scalent Solutions Full timeJob Description At Scalent, we are hiring for a Customer Success Associate with one of our clients based out of Bangalore which is a travel-tech startup simplifying vacations end-to-end - from flights and stays to visas, itineraries, and experiences - all powered by AI and curated for each traveler. We believe travel should be effortless, personalised, and...