Operations Coordinator
2 weeks ago
Job Description Job Description The Operations Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. Responsibilities - Enhance customer relationships by identifying areas for improvement in the overall customer experience - Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers - Communicate with customers in person and/or through calls, emails, digital platforms and ticketing systems - Process shipping requests, generate internationally-compliant documents and manage shipment exceptions according to SLA - Tracking & monitoring inbound/outbound shipments ensuring to meet KPIs and OKRs as agreed to with the client - Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers and onsite team members to resolve any issues that may arise and escalate as necessary - Maintain knowledge of customer and company policies on all aspects of product movement - Identify and suggest corrective actions for ongoing incidents, delivery issues, opportunities and SOPs - Identify and articulate process improvement ideas to support operations - Create documented process for customers when requested - SOP/SWI creation - Support the implementation of company's culture within the team - Work towards individual and department Key Performance Indicators (KPIs) - Stay up to date with the best practices in supply chain, techniques and best practices and proactively apply new knowledge to improve processes - Meets company standards of 52 hours training per year per employee. - Attend training classes when required. - Complete mandatory training when required. - Should be able to work in 8:00PM IST- 5:00AM IST. Qualifications - Bachelor's degree or equivalent working experience - 1-2 years of experience in logistics and/or high volume customer service roles - Fluent in English; excellent written and oral communication skills - Excellent customer service skills - Strong organizational, communication and problem-solving skills - Self-starter with the ability to triage and prioritize tasks in a fast-paced environment - Analytical mindset with the ability to interpret data and make informed decisions - Possesses a positive, can-do attitude - Strong knowledge of Microsoft Office, Google Workspace Additional Information All your information will be kept confidential according to EEO guidelines.
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Operations Coordinator
3 weeks ago
India Clockwork Operations Services Full timeJob Description Operations Coordinator Remote | India-based | Independent contractor | Initially up to 20 hours/week, expected to increase Reports to: Head of Operations Start date: As soon as possible About Clockwork Operations At Clockwork Operations, we power the world's most impactful nonprofits by taking care of the finance, HR, compliance, IT...
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Operations Coordinator
4 weeks ago
Hyderabad, India Billeasy Full timeJob Description Job Description: We are seeking a proactive and hands-on Operations Coordinator to manage and elevate the performance of our existing promoter team stationed across the Hyderabad Metro. This is a highly active, field-intensive role that requires the majority of your time to be spent on the ground, not in an office. You will be responsible...
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Operations Coordinator
1 week ago
Hyderabad, Telangana, India, Telangana Totdot Full timeAbout TotdotTotdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents.Role OverviewWe’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how...
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Operations Coordinator
5 days ago
Hyderabad, India GHM Labs Full timeOperations Coordinator - GHM Works **Job Title**: Operations Coordinator **Location**: Hyderabad **About us**: Our vision is to develop automotive electric vehicles that are environmentally friendly and yield high performance. We team up with clients to provide our services on vehicle tracking and android-based vehicle dashboard/instrument clusters. With...
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Operations Coordinator
4 weeks ago
Jalandhar, India PENNEP Full timeJob Description Description PENNEP is seeking a highly organized and proactive Operations Coordinator to work directly with client Leadership on a contractual basis. The role requires excellent communication, multitasking, and coordination skills to ensure smooth daily operations and effective collaboration across teams. Responsibilities - Work closely...
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Operations Coordinator
2 weeks ago
Hyderabad, India Gear Head Motors Full time**Job Title**: Operations Coordinator **Location**: Hyderabad **About us**: Our vision is to develop automotive electric vehicles that are environmentally friendly and yield high performance. We team up with clients to provide our services on vehicle tracking and android-based vehicle dashboard/instrument clusters. With our integrated systems, we...
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Operations Coordinator
7 days ago
Hyderabad, India Totdot Full timeAbout TotdotTotdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents.Role OverviewWe’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how...
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Operations Coordinator
1 week ago
Hyderabad, India Totdot Full timeAbout Totdot Totdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents. Role Overview We’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how...
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Operations Coordinator
1 week ago
Hyderabad, India Totdot Full timeAbout TotdotTotdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents.Role OverviewWe’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how...
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Operations coordinator
1 day ago
Hyderabad, India Totdot Full timeAbout TotdotTotdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents.Role OverviewWe’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how...
