Service Desk Agent
1 week ago
Job Description Service Desk Agent (Voice) Required Technical Skill Set Desktop & Network troubleshooting Desired Experience Range 3 5 years Location :Chennai Desired Competencies (Technical/Behavioural Competency) Must-Have - Requires good verbal and written communication skills as well as strong customer service and interpersonal skills - Need for international client (UK) - Willingness to work in any shifts including night shifts - Accountable to answer customer requests and assisting customer either by email/chat or over the phone - Ability to understand customer issue and route to appropriate team - Should be ITIL Foundation certified - Must be a strong cross-team collaborator - Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement - Basic knowledge about Systems, backup and Network - Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's Good-to-Have 1. MCP & ITIL Certification. SN Responsibility of / Expectations from the Role 1 Should posses good communication skills. 2 Accountable to answer customer requests and assisting customer either by email/chat or over the phone
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Service Desk Agent
1 week ago
Chennai, India Tata Consultancy Services Full timeJob Description Role: Service Desk Agent Location: Chennai/ Bangalore Exp- 3-8 years Desired Competencies: 1. Should be customer centric and understand the Service Desk (SD) support function. 2. Candidate should be proficient in written and verbal English to provide the required IT services. 3. Candidate must be ready to provide the support over the Phone...
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Agent Service Desk
2 weeks ago
India SITA Full timeAgent Service Desk-35999 **Profession** Service Operations **Work Location** Middle East, India & Africa-Jordan-Amman **Schedule** Full-time Description **PURPOSE**: The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed...
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Service Desk Agent
2 weeks ago
Chennai, India Tata Consultancy Services Full timeRole: Service Desk Agent Location: Chennai/ Bangalore Exp- 3-8 years Desired Competencies: Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...
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Service Desk Agent
1 week ago
chennai, India Tata Consultancy Services Full timeRole: Service Desk Agent Location: Chennai/ Bangalore Exp- 3-8 years Desired Competencies: Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...
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Service Desk Agent
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Tata Consultancy Services Full timeRole: Service Desk AgentLocation: Chennai/ BangaloreExp- 3-8 years Desired Competencies:Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support over the Phone Calls, Chat and other SD...
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Service Desk Agent
6 days ago
Ahmedabad, Gujarat, India, Gujarat Tata Consultancy Services Full timeInterview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...
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Service Desk Agent
2 weeks ago
Bengaluru, Karnataka, India, Karnataka Tata Consultancy Services Full timeRole : Service Desk Agent Experience : 3 to 8 Years Location : Chennai ,Bangalore Interview mode : Weekend Walkin DriveMust-Have** :Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services.Candidate must be ready to provide the support...
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Service Desk Specialist
2 weeks ago
Chennai, India CBTS Full timeJob Description Job Title: Service Desk Agent Level 2 Job Purpose: The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs....
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TCS Walkin Drive For Service Desk Agent
4 weeks ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk Agent Greetings from TCS!! ! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Make sure you have a valid...
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TCS Walkin Drive For Service Desk Agent
4 weeks ago
Chennai, India Tata Consultancy Services Full timeTCS Walkin Drive- Service Desk Agent Greetings from TCS!! ! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project. Make sure you have a valid...
