It Assistant

Company Description Excellent Publicity is one of the fastest growing media agency headquartered at Ahmedabad with 6 other offices - 5 in India and 1 in UAE We have served 3 000 clients including the likes of Google Amazon UBER Reliance Adani Tata across our 3 00 000 media services over past 13 years of our journey Website - http www excellentpublicity com Linkedin - https www linkedin com company excellent-publicity Instagram - https instagram com excellentpublicity Experience 0 6 to 1 years Job Summary The IT Assistant ensures efficient IT operations by troubleshooting hardware software and network issues Key duties include system maintenance user support data security and assisting with upgrades Success in this role requires strong technical expertise problem-solving skills and attention to detail Roles Responsibilities Provide day-to-day support for hardware software and network issues Ensure regular updates backups and smooth system performance Install configure and upgrade software and OS as needed Assist with maintaining and troubleshooting network infrastructure Set up and manage user accounts and permissions Maintain IT documentation and provide regular system performance reports Monitor security measures and ensure policy compliance Assist with hardware setup repairs and maintenance Provide basic IT training and support to employees Assist IT team with projects and inventory management Key Skills Required Problem Solving Proficient with resolving hardware and software issues Proficient in MS Office