Customer Support Executive

4 weeks ago

Bengaluru, Karnataka, India 2COMS Full time

Customer Support Executive Location Bangalore Experience Fresher or Experienced 0 - 1 Years of Experience Qualifications Education Graduate Language Proficiency Hindi English Additional Skills Engage with newly onboarded drivers Guide drivers through trip completion milestones Ensure a smooth onboarding experience Resolve driver queries efficiently Target-driven approach Key Responsibilities Follow-Up for F5 First 5 Trips Call drivers 5 days after onboarding Remind them about completing 5 trips within 7 days to earn a xe2x82xb9100 Joining Bonus JB Address any operational issues Follow-Up for F50 First 50 Trips Call drivers 25 days after onboarding Encourage them to complete 50 trips within 28 days to earn a xe2x82xb9250 JB Motivate drivers by explaining the financial benefits and performance incentives tied to milestone achievements Eligibility Criteria Any Graduate Good communication skills in English Hindi Proficiency in any of the following Regional Languages Telugu Tamil Marathi Strong problem-solving skills Ready to work from the office Salary NTH 17k 4k Variable pay plus PF ESIC Shift Day shift Week off Sunday off Mode of Interview Virtual Telephonic Requirements Requirements Any Graduate Good communication skills in English Hindi Strong problem-solving skills Benefits Benefits Salary- NTH 17k 4k Variable pay plus PF ESIC Shift- Day shift Week off- Sunday off

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    1 day ago

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