▷ Apply in 3 Minutes Sr. Cloud Applications Consultant

OPENTEXT OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation YOUR IMPACT Reporting to Technical Success Services Manager Senior Cloud Applications Consultant is responsible for ensuring quality technical delivery that involves administration and management of the OpenText TeamSite product suite for our worldwide customers WHAT THE ROLE OFFERS Represent OpenText in a professional manner to customers partners and other OpenText personnel always Technical SPOC for assigned customer engagements Take complete ownership of technical delivery including providing SME guidance to the AMS team Proficient in conducting architecture performance and capacity reviews for deployed application landscape and coming up with recommendations for improvement Lead drive all major activities milestones to successful completion within the agreed timelines Improve team delivery efficiency by meeting customer agreed KPIs SLAs showcasing process improvements and identifying automation opportunities wherever needed Strong hands-on in managing OpenText AppWorks applications for global customers using the ITIL framework Support and report to the engagement Service Delivery Manager while assigned to active customer engagements Regularly communicate status to the engagement project manager and proactively identify issues and preventive remedial measures Establishes relationships with client technical counterparts Participates in weekly and monthly client service delivery meetings including escalation calls WHAT YOU NEED TO SUCCEED Relevant Experience 5 - 8 years Excellent grasp of the principles of OpenText AppWorks Platform version 16 2 Mandatory experience in administration and management of the OpenText AppWorks platform Should have working experience on OpenText AppWorks Business Process Management BPM platform Entity Modelling low-code development OpenText AppWorks Entity Modelling classic development Business Processes Web Services Java Message Service JMS connector and integration with third party applications Package Deployments OpenText AppWorks Entity Representational State Transfer REST Application Programming Interfaces APIs Good to have working experience in the management of OpenText AppWorks Platform in Cloud Technologies like AWS or GCP or Azure with containerized deployments Proficient in OpenText AppWorks and OpenTest Diractory Services Installation Configuration Administration Good experience on Java JavaScript AngularJS html Xml web services and external system integration Should be able to work Independent in maintenance support troubleshoot issue and rectify bug Prior experience in developing maintaining and customizing UI new screen business rules workflow and reports using OpenText AppWorks Participate in the day-to-day administration of the systems including Incident Problem Management Change Release Management Proficient in the administration of SQL Server or Oracle Good understanding of object-oriented programming Web Services LDAP configuration and RDBMS concepts Working knowledge of Unix and Windows operating systems Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams OpenText s efforts to build an inclusive work environment go beyond simply complying with applicable laws Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone regardless of culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance and or a reasonable accommodation due to a disability during the application or recruiting process please contact us at Our proactive approach fosters collaboration innovation and personal growth enriching OpenText s vibrant workplace OPENTEXT - THE INFORMATION COMPANY We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission These values will not only guide our everyday decisions but also influence our strategic direction and the way we work They reflect who we are as individuals and as a collective force uniting us in our shared purpose CREATE THE FUTURE We create economic growth that is inclusive and sustainable BE DESERVING OF TRUST The worlds most trusted companies trust OpenText and we demonstrate this in our actions as individuals as a company and as technology WE NOT I We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems RAISE THE BAR We set high standards and exceptions to learn to be better OWN THE OUTCOME We tap into our creativity to deliver incredible experiences for customers to ourselves and for our planet We believe a workplace should be human above all else We ask excellence of our employees and reward it by creating an environment that is welcoming challenging and that encourages real growth and development not empty platitudes or trinkets - Mark Barrenechea CEO CTO