(24/10/2025) Team Lead

4 weeks ago


Mumbai, India TP Full time

We're Hiring: Team Leader Voice Process Location: Malad, Mumbai Salary upto : 5.5lpa Annually. What You'll Do: - Lead a team of customer service agents handling inbound/Outbound(sales) - Monitor performance, coach team members, and drive results. - Handle escalations and ensure high customer satisfaction. - Collaborate with internal teams to improve service quality. - Prepare performance reports and ensure SLA compliance. What We're Looking For: - Any Graduate - 2+ Years of exp in Bpo/Sales - Minimum 1 year of experience as a Team Lead in a Customer Service/Sales Process - Excellent communication and leadership skills. - Proficiency in MS Office and CRM tools. Interested? Contact- 8114915564-Lipika lipika.palo@teleperfromancedibs.com



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