Executive - Marketing (0-2 yrs)
2 weeks ago
Join Us at Rotimatic Marketing Executive - Hotline+++ Program Launch Your Career at the Intersection of Customer Delight, Innovation, and Growth Location: Bangalore, India Website: https://in.rotimatic.com What is Hotline+++? Hotline+++ at Rotimatic is more than just a support function. It's a strategic growth and advocacy engine designed to: - Resolve critical customer issues in real-time - Ensure world-class service experiences, following global best practices - Build long-term customer trust and brand love - Drive referral programs & advocate community engagement - Collect actionable insights to fuel our marketing and product strategies - This is a high-impact, cross-functional role where you will become the bridge between customer success, brand growth, and marketing innovation. Who Should Apply? We are looking for MBA Freshers passionate about customer-centric marketing, driven to solve problems, and eager to play a pivotal role in shaping the future of customer experience at Rotimatic. If you dream of building impactful programs, collaborating across functions, and growing into leadership roles, this is your launchpad. What You Will Do? - Engage with customers proactively to resolve critical issues and delight them - Analyze customer pain points and recommend improvements to service and product teams - Drive and execute referral programs that turn customers into brand advocates - Build & nurture community engagement initiatives that amplify customer voices - Implement best practices from global service and marketing leaders - Track key performance metrics (NPS, CSAT, referral rates) and create insightful reports - Collaborate closely with marketing, product, and operations teams to align strategies Why This is an Incredible Opportunity? High Ownership - Lead programs from ideation to execution Cross-Functional Exposure - Work with Product, Marketing, Sales, and Operations Career Growth - Fast-track your learning curve and unlock leadership paths Hands-On Learning - Learn real-world customer marketing strategies Be the Voice of the Customer - Shape the future of our product and service Ideal Candidate Profile - MBA fresh graduate - Excellent communication & analytical skills - Curious mindset with a problem-solving attitude - Data-driven thinking and strong attention to detail -Passion for customer advocacy, marketing, and brand building - Adaptable and ready to work in a fast-paced, high-growth environment Screening Process - Show Us Your Potential As part of our selection process, we want to know you better. Please record a short video (maximum 2-3 minutes) or prepare a brief draft answering the following 3 questions: Why do you believe customer experience is key to a brand's success? How would you turn an unhappy customer interaction into an opportunity for brand advocacy? Tell us about a time you solved a problem creatively under pressure. What was your approach and the result? Please send your video : - Only shortlisted candidates will be contacted for the next stage of the hiring process. - Be Part of Building World-Class Service & Marketing Experiences at Rotimatic - Take this opportunity to go beyond traditional marketing roles. Be the face of customer delight and a strategic driver of growth. Apply Today and Be Part of Our Mission to Build the World's Best Customer Experience Engine.
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