Services Solutions Consultant

2 weeks ago


Pune, India MindTickle Full time

Job Description - Collaborate with Account Executives (AEs) to identify and assess customer service requirements during the sales cycle. - Develop and deliver tailored presentations and proposals to articulate the value of Services offerings. - Work closely with customers to understand their business needs and align services solutions to address those needs effectively. - Partner with internal teams (Product, Engineering, Customer Success) to design and scope custom service solutions. - Stay updated on service offerings and their integration with our products to ensure accurate and impactful positioning. - Respond to RFI/RFP documents with a focus on services components. - Support AEs in negotiating service agreements and contracts, ensuring alignment with both customer goals and company objectives. - Build expertise, understanding and stay up to date on the Mindtickle Product Portfolio. - Conduct competitive analysis to highlight differentiators in service offerings versus competitors. - Gather insights from client interactions to refine service packages and drive continuous improvement. - Provide feedback to product and services teams to ensure our offerings align with market demands and customer expectations. - Have 6+ years of experience in consulting, sales, pre-sales, or a similar role, preferably in the SaaS industry. - Possess a strong understanding of enterprise software and SaaS solutions. - Have a proven track record of presenting and delivering solutions to executive-level stakeholders. - Are familiar with sales processes and methodologies, especially in high-tech environments. - Can effectively manage multiple priorities and collaborate across teams. - Excel in both written and verbal communication. - Have a solid understanding of services delivery models. - Are able to support prospects and customers in the UK and Eastern USA time zones. Preferred Qualifications: - Experience in sales enablement or a related domain. - Knowledge of sales and marketing technology ecosystems. - A track record of driving customer satisfaction and achieving sales goals.


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