Technical Support Manager-india
2 weeks ago
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities - Reproduce customer environment and run tests - Manage and address electronic tickets efficiently - Liaise between sales team, customer success team, and customers to properly address customer problems - Troubleshoot and configure software and hardware Qualifications - 2+ years' of technical support experience - Customer service oriented - Strong written and verbal and troubleshooting skills Qualifications & Requirements 1. Education & Professional Background - Bachelor’s degree or above in Electrical Engineering, Automation, Energy & Power Engineering, or related fields preferred. 2. Management & Leadership - Proven experience in team management, talent development, and performance enhancement. - Ability to coordinate resources between headquarters and local operations and effectively drive strategy execution. 3. Industry Experience - Minimum 2 years of after-sales management experience in the solar or inverter industry. 4. Localized Operational Capability - Familiarity with India’s service market, customer behavior, and business ecosystem. - Demonstrated experience in building localized service systems from scratch (0 to 1). 5. Language & Location Requirements - Strong communication skills in both English and Chinese, to coordinate with headquarters and local customers. - Willingness to be based in India long-term, with occasional travel to Shenzhen as required.
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
1 week ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers‘ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...
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Technical Support Manager-india
2 weeks ago
New Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Responsibilities Reproduce...
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Technical Support Manager-india
3 days ago
Delhi, India Growatt New Energy Full timeJob Description The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities...
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Technical Support Manager-india
2 weeks ago
New Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Responsibilities Reproduce...
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Manager, Technical Support
2 weeks ago
New Delhi, India Advantmed India LLP Full timeDesignation:Manager - Technical Support Location:Ahmedabad [Work From Office] Shift:Rotational ShiftRole & Responsibilities: Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence....
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Technical Support
2 weeks ago
New Delhi, India FRANCOIS COMPRESSORS INDIA PRIVATE LIMITED Full timeAbout Us: François Compressors India Pvt. Ltd. is the wholly owned subsidiary of AF Compressors Group, head quartered in Belgium, offering compressed air solutions in the food and beverage industry. We are an international team of 80 employees located in Pirangut, Pune.Role & Responsibility : We are looking for a proactive Technical Support and Training...
