Technical Support Manager-india
3 weeks ago
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce customer environment and run testsManage and address electronic tickets efficientlyLiaise between sales team, customer success team, and customers to properly address customer problemsTroubleshoot and configure software and hardwareQualifications2+ years' of technical support experienceCustomer service orientedStrong written and verbal and troubleshooting skillsQualifications & Requirements1. Education & Professional BackgroundBachelor’s degree or above in Electrical Engineering, Automation, Energy & Power Engineering, or related fields preferred.2. Management & LeadershipProven experience in team management, talent development, and performance enhancement.Ability to coordinate resources between headquarters and local operations and effectively drive strategy execution.3. Industry ExperienceMinimum 2 years of after-sales management experience in the solar or inverter industry.4. Localized Operational CapabilityFamiliarity with India’s service market, customer behavior, and business ecosystem.Demonstrated experience in building localized service systems from scratch (0 to 1).5. Language & Location RequirementsStrong communication skills in both English and Chinese, to coordinate with headquarters and local customers.Willingness to be based in India long-term, with occasional travel to Shenzhen as required.
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities - Reproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
1 week ago
Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers‘ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Reproduce...
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Technical Support Manager-india
2 weeks ago
Delhi, India, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce...
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Technical Support Manager-india
2 weeks ago
New Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Responsibilities Reproduce...
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Technical Support Manager-india
2 weeks ago
New Delhi, India Growatt New Energy Full timeThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.Responsibilities Reproduce...
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Technical Support Manager-india
4 days ago
Delhi, India Growatt New Energy Full timeJob Description The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities...
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Manager, Technical Support
2 weeks ago
New Delhi, India Advantmed India LLP Full timeDesignation:Manager - Technical Support Location:Ahmedabad [Work From Office] Shift:Rotational ShiftRole & Responsibilities: Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence....
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Technical Support
2 weeks ago
New Delhi, India FRANCOIS COMPRESSORS INDIA PRIVATE LIMITED Full timeAbout Us: François Compressors India Pvt. Ltd. is the wholly owned subsidiary of AF Compressors Group, head quartered in Belgium, offering compressed air solutions in the food and beverage industry. We are an international team of 80 employees located in Pirangut, Pune.Role & Responsibility : We are looking for a proactive Technical Support and Training...
