Admin & Travel Support Executive

About Shipsy: Founded in 2015, Shipsy is an AI-first global technology leader transforming the multi-trillion-dollar logistics industry through smart, efficient, and sustainable supply chain solutions. Our platform powers 275+ enterprises across sectors like logistics, retail, manufacturing, and automotive—including Heineken, Aramex, Walmart, DHL, Qatar Post, Reliance, and more. We are proud to be: - Recognized in the Gartner Magic QuadrantTM and named "Customers' Choice" in 2024 for Transportation Management Systems - The highest-rated logistics platform in our category globally - Backed by Peak XV and A91 Partners, having raised $35M+ to date Our AI-powered logistics management platform helps enterprises gain real-time visibility, optimize decision-making, and automate logistics operations across first, middle, and last mile—driving end-to-end efficiency and unlocking new growth opportunities. With a footprint across India, the Middle East, Europe, Southeast Asia, and ANZ, we're at the forefront of AI-led disruption in logistics, enabling businesses to launch 10-minute deliveries, build in-house logistics arms, and reduce global last-mile costs at scale. 🌍 Our Global Growth Story - 2021: International Expansion and Rapid Growth – Shipsy established its first international office, a regional headquarters in Dubai, marking the start of its Middle East expansion. The Middle East quickly became a significant market, with about a 75% increase in both client base and revenue. - 2022: Series B Funding & Expansion – Set up a regional HQ in Saudi and expanded into Europe and the UK. - 2023: Record Growth & Acquisition – Achieved 100% revenue growth, opened HQs in Netherlands and Riyadh, and acquired Stockone (WMS) to enhance our logistics platform. - 2024: Industry Recognition – Named "Customers' Choice" in Gartner's report for Transportation Management Systems. - 2025: Expansion & Industry Leadership – Established HQs in Australia (Sydney) and London to drive ANZ expansion, and recognized as a Niche Player in the 2025 Gartner Magic QuadrantTM for TMS 🔗 Meet our leadership team and explore our journey Discover what it's like to work here – Life at Shipsy Job Title: Office Receptionist, Traveldesk & Admin Executive Location: Gurgaon, India Department: Administration & HR Experience: 2–4 years Employment Type: Full-Time About the Role: We are looking for a proactive, people-friendly, and hands-on Receptionist, Traveldesk & Admin Executive to be the face of our Gurgaon HQ. You'll play a dual role—offering a warm welcome to all who walk through our doors while ensuring the office runs like a well-oiled machine behind the scenes. If you thrive in a fast-paced startup environment and love being the go-to person for all things office-related, we'd love to meet you Key Responsibilities: Front Desk & Reception: - Greet clients, visitors, and employees with a professional and courteous demeanor. - Manage check-ins and visitor logs, ensuring security protocols are followed. - Answer and redirect calls using a multi-line phone system. - Coordinate meeting room bookings and prepare spaces for internal and external meetings. - Maintain a clean, welcoming, and organized reception area. Administrative & Operational Support: - Resolve daily office issues (e.g., Wi-Fi glitches, maintenance, admin supplies, etc.). - Coordinate with external vendors and the internal admin/facilities team as needed. - Handle courier and delivery logistics, including sorting, distributing, and pickups. - Support HR and admin in organizing and executing company events and office functions. - Procure office supplies and licenses, and manage inventory with the facilities or procurement team. - Oversee day-to-day office operations, ensuring a clean, professional, and efficient workspace. - Support interview coordination and onboarding in the absence of HR. - Travel Desk Management: - Plan and manage employee travel arrangements, including flight bookings, visa processing, and hotel reservations. - Monitor and ensure compliance with travel budgets, providing regular reports to relevant departments. - Build and maintain strong relationships with travel and accommodation vendors to ensure seamless travel arrangements. - Reporting & Administration: - Create and maintain detailed reports of office, travel, and HR activities for review and analysis. - Collaborate with vendors to ensure smooth delivery of services and supplies. Reporting & Administration: - Create and maintain detailed reports of office, travel, and HR activities for review and analysis. - Collaborate with vendors to ensure smooth delivery of services and supplies Skills & Qualities We're Looking For: - Strong interpersonal and communication skills—professional yet approachable. - Highly organized, proactive, and hands-on with a problem-solving mindset. - Ability to multitask and manage time effectively in a fast-moving environment. - Comfortable with tech tools (e.g., Google Workspace, Slack, basic office systems). - Previous experience in a startup or fast-paced company is a plus. What You'll Get: - Opportunity to be part of a growing team and shape workplace culture. - Ownership of your space and responsibilities. - A collaborative, people-first environment that values initiative and adaptability.