SAP CRM Functional Consultant

1 week ago


Bengaluru, India Pradeepit Consulting Services Full time

Job Description - 10+ years of overall SAP experience in a functional/technical/user role - Must have a good understanding of business processes, particularly Utility Industry shared services. - Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities. - Must have experience in managing multiple initiatives. - Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items. - Configuration of SAP system to support business requirements using Web UI Configuration tool set. - Strong SAP- ISU/CCS CRM Functional and configuration problem-solving skills. - Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP - Experiences in implementation projects, requirements taking, SAP CRM configurations, testing, and start-up support. - Functional analysis and testing (SAP Portal / SAP CRM) - Communication, training, assistance to users (internal/external) and pre-sales - In-depth knowledge of SAP CRM Service Module, CRM sales and marketing, and Interfaces with ECC Good understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals - Sales contracts, quotations, and sales order document type, item category, and item category determination - Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and returns



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