Sap Crm Functional Consultant

2 weeks ago

Bengaluru Hyderabad Pune, India Nixsol Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are looking for a skilled SAP CRM Functional Consultant with strong expertise in Sales and Services modules to join our team. The ideal candidate will play a key role in implementing, configuring, and supporting SAP CRM solutions that streamline sales and service processes for our clients. You will work closely with business stakeholders to translate their requirements into effective SAP CRM solutions that drive operational efficiency and customer satisfaction.

Key Responsibilities

  • Gather and analyze business requirements related to Sales and Service processes.
  • Configure SAP CRM Sales and Service modules based on business needs and best practices.
  • Lead workshops and sessions with end-users to validate functional designs and processes.
  • Support end-to-end implementation activities including blueprinting, realization, testing, and go-live support.
  • Collaborate with technical teams for system integration, data migration, and troubleshooting.
  • Provide post-implementation support and continuous improvement recommendations.
  • Prepare functional specification documents and user manuals.
  • Train end-users and provide knowledge transfer sessions.
  • Work closely with Sales, Service, and IT teams to optimize CRM functionalities and business processes.

Mandatory Skills

  • Strong functional knowledge and hands-on experience in SAP CRM Sales and Services modules.
  • Experience with sales cycle processes: lead-to-order, opportunity management, quotation, order management.
  • Expertise in service processes: service orders, service contracts, service notifications, and complaint management.
  • Ability to translate business requirements into SAP CRM functional solutions.
  • Experience with configuration of pricing, partner functions, pricing procedures, and product catalog in SAP CRM.
  • Good understanding of integration points between SAP CRM and ERP (SAP ECC/S4HANA).
  • Strong communication and stakeholder management skills.
  • Experience in workshops, blueprinting, UAT, and training delivery.

Qualifications & Experience

  • Bachelors degree in Engineering, Business, or related field.
  • 8+ years of experience as an SAP CRM Functional Consultant focusing on Sales and Services.
  • Prior experience in SAP CRM implementations and support projects.
  • Knowledge of SAP Cloud for Customer (C4C) is a plus but not mandatory.

  • sap crm functional consultant

    2 weeks ago

    Hyderabad, Telangana, India CloudXtreme LLC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionCloudXtreme LLC is an Information Technology Services company that provides HR and Finance Digital Transformation Solutions. We specialize in re-engineering, modernizing, and automating business processes to maximize results. Our expertise lies in HRMS Software Solutions, offering both Application Management Services (AMS) and...

  • sap crm functional consultant

    3 days ago

    Hyderabad, India CloudXtreme LLC Full time

    Company Description CloudXtreme LLC is an Information Technology Services company that provides HR and Finance Digital Transformation Solutions. We specialize in re-engineering, modernizing, and automating business processes to maximize results. Our expertise lies in HRMS Software Solutions, offering both Application Management Services (AMS) and...

  • SAP CRM functional Consultant

    8 hours ago

    Bengaluru, Karnataka, India PRADEEPIT CONSULTING SERVICES PVT LTD Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    SAP CRM Functional Consultant10+ years of overall SAP experience in a functional/technical/user roleMust have a good understanding of business processes, particularly Utility Industry shared services.Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities.Must have experience in managing multiple...

  • SAP CRM Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Educational RequirementsBachelor of EngineeringService LineEnterprise Package Application ServicesResponsibilitiesA day in the life of an Infoscion- As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution...

  • Sap Crm Functional Consultant

    2 weeks ago

    Hyderabad, Telangana, India Cloudxtreme Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Greetings from Cloudxtreme TechnologiesWe are hiring urgent opening for reputed MNC Company for Long-term C2H Position.Role-SAP CRM Functional ConsultantExperience-4-6YrsLocation-HyderabadNotice Period-Immediate Joiners only/0-15 days only/Currently Serving notice periodKey ResponsibilitiesGather and analyse business requirements for SAP CRM processes...

  • Sap Crm Functional Consultant

    3 days ago

    Hyderabad, India Cloudxtreme Full time

    Greetings from Cloudxtreme Technologies We are hiring urgent opening for reputed MNC Company for Long-term C2H Position. Role-SAP CRM Functional Consultant Experience-4-6Yrs Location-Hyderabad Notice Period-Immediate Joiners only/0-15 days only/Currently Serving notice period Key Responsibilities Gather and analyse business requirements for SAP CRM processes...

  • Sap CRM consultant

    7 hours ago

    Bengaluru, Karnataka, India Talent Worx Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Talent Worx is excited to welcome a knowledgeable SAP CRM Consultant to our growing team. In this role, you will play a crucial part in implementing and supporting SAP Customer Relationship Management (CRM) solutions that drive our clients' customer engagement and sales processes. Your expertise will help organizations streamline their customer interactions,...

  • SAP CRM Consultant

    4 days ago

    Bengaluru, Karnataka, India PradeepIT Consulting Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application Support Sales, Service CRM Consultant: Job Description Roles & Responsibilities: As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment for SAP CRM systems. The consultant would have to work closely with business users...

  • SAP CRM Functional Consultant

    5 days ago

    Bengaluru, India MoxieIT Digital Pvt Ltd Full time

    Role Description : We are seeking an experienced SAP CRM Functional Consultant to join our team on a contract-to-hire basis. The ideal candidate will have extensive experience in SAP CRM sales and service modules, with a deep understanding of end-to-end business processes. This role requires a professional who is proficient in configuration, system...

  • SAP CRM Consultant

    8 hours ago

    Bengaluru, Karnataka, India PRADEEPIT CONSULTING SERVICES PVT LTD Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities:As a SAP CRM Consultant specializing in Application Support Management, the primary responsibility will be to provide ongoing application support, maintenance, and request fulfillment for SAP CRM systems. The consultant would have to work closely with business users to understand their needs and ensure that the CRM application...