▷ [Only 24h Left] IT Expert For Communication & Collaboration Services

3 days ago


Delhi, India Rohde Schwarz Full time

Job Description Your Tasks - Manage and maintain global communication and collaboration platforms such as Microsoft Teams, Exchange, or SAP Workzone - Ensure smooth operation of email & telecommunication systems, instant messaging, and video conferencing tools - Monitor system performance and implement necessary updates and patches according to ITIL standards - Document features and changes for administrators and end users via FAQ pages and manuals - Support end-users in effective use of communication and collaboration tools - Align with other IT teams to integrate communication tools with other systems - Collaborate as part of a global IT Communication & Collaboration service team Your Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field - 24 years of proven experience in application operation, maintenance, and troubleshooting of Microsoft & SAP services (e.g., MS Teams, Exchange) - In-depth skills related to application lifecycle, including security and maintenance procedures for Microsoft Applications and the M365 environment - Familiarity with cloud platforms and proven experience with service management tools like ServiceNow - Relevant certifications are a plus (e.g., Microsoft Certified, ITIL Certified) - Strong global communication and collaboration skills - Fluent English, both spoken and written - PowerShell scripting skills are helpful



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