Customer Relationship Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements internationally accepted best practices applicable systems Responsible for coordination with site team and ensure timely completion of Major and other works at sites Ensure look and feel at the sites Customer Relationship Management in coordination with site team Ensure adherence of meeting calendar and timely closure of open points Responsible for tracking and closure of open operational items Ensure implementation of IMS across sites Ensure implementation of uniform SOPs Account Plan across sites Ensure implementation of new initiative best practices to improve efficiency and enhance service levels across all sites Ensure timely submission of MIS and related report to respective stakeholder Ensure timely response on mails occupant concern resolution and minute of meeting circulation Support JLL emerging business by sharing the leads of works taken up at the sites Demonstrate usage of training tool for self-development Inculcate the culture of appreciation Take part and drive JLL initiatives like D I CSR Safety Week etc Imbibe JLL culture and values Support Account Director in people performance evaluation assessment and succession planning Any other task responsibility assigned by the management time to time Location On-site -Gurugram HR Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL