Service Head

8 hours ago

Hisar HR IN The Wyth Corporation Full time

Service Head - YBK Industries Private Limited Syrex Batteries Location Hisar Haryana Salary 60 000 - 85 000 per month Job Type Full-Time Permanent About Us YBK Industries under the brand name Syrex Batteries is a leading manufacturer of automotive inverter and industrial batteries With a strong dealer and distributor network we are committed to delivering high-quality products and reliable after-sales service across India We are seeking an experienced Service Head to lead our after-sales operations The ideal candidate will oversee service teams ensure customer satisfaction and drive excellence in warranty and complaint resolution This role requires a mix of technical knowledge leadership and customer focus Key Responsibilities Lead and manage the company s service department across Hisar surrounding regions Develop and implement after-sales service strategies SOPs and warranty policies Monitor service KPIs turnaround time customer satisfaction repeat complaint ratio Handle customer escalations and ensure quick resolution Conduct dealer training programs service audits and field visits Work closely with production R D teams to resolve product-related issues Plan service camps AMC Annual Maintenance Contract and extended warranty programs Prepare regular service performance reports for management Requirements 8-12 years of service management experience in batteries inverters automotive or electrical products Strong technical knowledge of lead-acid and inverter batteries Excellent leadership communication and problem-solving skills Degree Diploma in Electrical Mechanical Engineering preferred Willingness to travel for service audits and dealer support What We Offer Salary package 60 000 - 85 000 per month Performance-based incentives bonuses Travel allowance mobile expenses Career growth opportunities in a rapidly expanding battery brand How to Apply Send your CV to hr thewythcorporation gmail com with the subject line Application for Service Head - Syrex Batteries Hisar Contact 91 9896797855 Job Types Full-time Permanent Pay 60 000 00 - 85 000 00 per month Benefits Food provided Health insurance Provident Fund Work Location In person

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