Holiday Consultant B2c

2 days ago

Cannanore KL IN AROOHA HOLIDAYS Full time

Job description Go Kite Tours is looking for an enthusiastic and customer-focused Holiday Consultant to join our Delhi branch As a key member of our travel planning team you will be responsible for understanding client preferences crafting customized holiday packages and ensuring seamless travel experiences from planning to post-trip support This role is ideal for someone with strong destination knowledge a flair for customer service and a passion for curating unforgettable vacations Key Responsibilities Interact with walk-in clients phone and online inquiries to understand their travel preferences budget and holiday goals Design and sell customized domestic and international holiday packages flights hotels sightseeing transfers and activities Offer expert destination advice travel tips and recommend packages based on current trends and promotions Handle end-to-end coordination of bookings including flights accommodations tours and travel insurance Maintain regular follow-ups with potential leads and ensure a smooth booking experience for clients Coordinate with internal ticketing reservation teams and external vendors to confirm bookings and resolve issues Upsell add-on services like visa processing insurance forex and special experiences Keep updated on new travel trends tourism developments and promotional offers to provide timely suggestions Ensure high customer satisfaction through effective communication responsiveness and post-trip feedback follow-ups Requirements Graduate in Travel Tourism Hospitality or any relevant field 1-3 years of experience in travel consulting holiday sales or tourism planning freshers with strong sales flair may apply Good knowledge of top domestic international holiday destinations visa requirements and seasonal trends Strong interpersonal and communication skills in English additional languages are a plus Customer-first attitude with the ability to work in a fast-paced target-driven environment Proficiency in MS Office internet research and travel booking portals Job Types Full-time Permanent Benefits Cell phone reimbursement Provident Fund Work Location In person

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