Analyst, Workforce Org and Position

3 weeks ago


Pune India XPO Full time

Job Description XPO India Shared Services Location: Pune Experience: 1-3 years Key Responsibilities: - Receive and execute requests including reporting relationship changes, and position data updates. - Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes. - Generate position data reports and analyzes data to ensure accuracy related to workflows, incentives, and/or pay data. - Consults with field HR, Lines of Business stakeholders, HR Technology and Payroll to troubleshoot and resolve complex payroll replication errors in SuccessFactors. - Participate in projects and department initiatives to implement process improvements. - Monitor and manage case resolution within performance and processing standards. - Deliver relevant reports to Workforce Administration Manager. - Participate in system testing and the identification of system and user-interface issues. - Handles complex, confidential inquiries/requests related to employee data management or other HR functional processes. - Assumes ownership of transferred/escalated requests and ensures accuracy/completeness of resolutions. - Ensures resolution addresses the customer's request and provides an excellent customer experience in an efficient and effective manner. - Work with HR Technology or other HR team members to identify, review, research, and correct problems and implement fixes. - Review, analyze, and reconcile related data according to established timelines, standards, and procedures. - Escalate requests to the appropriate resource and assure that cases are updated and maintained accordingly. - Review, update, and maintain HR services documentation for assigned areas (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date processes. - Leverages intermediate to advanced analytical skills to collect, develop, analyze, identify and measure current and new patterns, trends and changing business needs. Education/ Experience: At a minimum, you'll need: - Bachelor's degree or MBA in HR - Experience with Microsoft Office products such as Word, PowerPoint and Excel. - 1-3 years related experience - Experience with HRIS systems such as SuccessFactors - Good to have shared services experience. - Org and position management. Be part of something big



  • Pune, India xpo Full time

    XPO India Shared Services Location: Pune Experience: 1-3 years Key Responsibilities: Receive and execute requests including reporting relationship changes, and position data updates. Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes....


  • Pune, India XPO Full time

    XPO India Shared Services Location: Pune Experience: 1-3 years Key Responsibilities: Receive and execute requests including reporting relationship changes, and position data updates. Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes....


  • Pune, Maharashtra, India XPO Logistics Full time

    XPO India Shared Services Location Pune Experience 1-3 years Key Responsibilities Receive and execute requests including reporting relationship changes and position data updates Maintain SuccessFactors system configuration in the areas of profit centers departments locations company codes business units ops groups sub ops groups and job codes Generate...


  • Pune, India Aptino, Inc. Full time

    Position: Scheduling Analyst Location: Gurgaon, Haryana OR Pune, Maharashtra (Work from Office) Experience: 2.5+ WFM/scheduling experience preferred Qualification: Graduate We're hiring a Scheduling Analyst to join our Workforce Management team! In this role, you'll be responsible for creating efficient schedules, maintaining WFM system accuracy, and...

  • Workforce Analyst

    1 week ago


    Hyderabad, Egypt, , India LXT Full time US$ 60,000 - US$ 1,20,000 per year

    LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000...


  • India PiTek Solutions Full time

    Business Analyst – Operations & Workforce Management Department: Information Technology – Enterprise Solutions Reports to: IT Manager, PMO Position Overview We are seeking a Business Analyst for a North American Client for Full Time Remote work from India to support and enhance workforce-related operational processes across our chemical manufacturing...


  • Pune, Maharashtra, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Summary:Process: Workforce Management AnalystLocation: PuneSkills: WFM, Planning, Scheduling, Forecasting, Good Communication skills (Written & Verbal), Good Analytical skillsEligibility:Any Graduates with (1 Year to 6 Years) of relevant experience in Workforce Management, Planning, Scheduling, Forecasting can applyMinimum 15yrs of regular education...


  • India The Credit Pros Full time

    Join The Credit Pros for a 100 FULL-TIME REMOTE OPPORTUNITY Unlock Your Potential in the Thriving Credit Repair Industry Are you ready to take your career to new heights At The Credit Pros we believe that unique perspectives drive innovation and success We re seeking talented individuals who are passionate eager to learn and thrive on fresh challenges If you...

  • Workforce Management

    3 weeks ago


    India Gainwell Technologies Full time

    Greetings from Gainwell Technologies !!! Summary A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed...


  • India PiTek Solutions Full time

    Senior Workforce Management Expert – Operations & ManufacturingFull-Time Remote Work from India for a North American ClientWe are seeking a highly experienced, Senior Workforce Management (WFM) Expert to join our team. This pivotal role requires deep, specialized knowledge in WFM and operational processes to support and enhance time & labor solutions...