Apply in 3 Minutes Senior Manager

Company MMC CorporateDescription We are seeking a talented individual to join our Tech team at MMC Corporate This role will be based in Gurgaon Noida This is a hybrid role that has a requirement of working at least three days a week in the office Senior Manager - Application ManagementWhat can you expect Being a part of a global team of professionals Interact and work closely with Business Systems ITS Leadership to share best practices coordinate efforts build strategic plans budgets and continuously improve Contribute to customer growth and satisfaction by delivering quality solutions for both internal and external products Analyzes documents and implements solutions aligned with Companys long-term goals Focuses on continuous improvements to team and processes to achieve highest efficiency and create maximum value Works with Lead Developer Architect Platform Owner and Stakeholders to address escalated issue We will count on you to Collaborates across IT department to develop best practices and streamline processes Perform Activities with respect to the ServiceNow ITOM Environment Collaborate with MMC ServiceNow team members and other MGTI teams to understand the business requirements and take appropriate actions Experience configuring various types of discovery CI Discovery Cloud Discovery Serverless Discovery AWS Azure Kubernetes Nutanix Storage Citrix Understanding of Configuration Management related activities related to data validation and health Experience configuring discovery patterns and understanding when not to customize a discovery pattern What you need to have Proven experience at least 2 years related experience as a ServiceNow developer with a focus on ITSM ITOM Discovery and Service Mapping In-depth understanding of the ServiceNow platform including CMDB Discovery MID Server and Service Mapping Experience with JavaScript PowerShell Regex Linux and Windows commands and other related technologies used in networking and infrastructure administration Strong knowledge of ITSM ITOM Discovery patterns and probes including customization creation of custom patterns and troubleshooting Familiarity with IT infrastructure components networking protocols and cloud technologies What makes you stand out Ability to work collaboratively in a team environment and communicate effectively with technical and non-technical stakeholders ServiceNow ITSM ITOM certifications e g Certified Implementation Specialist - ITOM Discovery Service Mapping are a plus Support on any other ServiceNow related responsibilities Why join our team We help you be your best through professional development opportunities interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being NYSE MMC is the worlds leading professional services firm in the areas of risk strategy and people The Companys more than 85 000 colleagues advise clients in over 130 countries With annual revenue of 23 billion Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses data-driven risk advisory services and insurance solutions to commercial and consumer clients develops advanced risk reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities delivers advice and technology-driven solutions that help organizations redefine the world of work reshape retirement and investment outcomes and unlock health and well being for a changing workforce serves as a critical strategic economic and brand advisor to private sector and governmental clients For more information visit or follow us on and Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which their full team will be together in personMarsh McLennan NYSE MMC is a global leader in risk strategy and people advising clients in 130 countries across four businesses Marsh Guy Carpenter Mercer and Oliver Wyman With annual revenue of 24 billion and more than 90 000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective For more information visit marshmclennan com or follow on LinkedIn and X Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which their full team will be together in person