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Backend Sales Support

1 month ago

Pune, Maharashtra, India Probus Insurance Broker Full time
Job Description

Job description

- Answers Phone Calls From Customers And Deals With Problems As They Arise
- Takes Sales Information And Puts It Into An Easily Readable Format
- Follows Up With Customers To Make Sure That They Are Satisfied With A Particular Product
- Makes Sure That Sales Persons Are On Track With Sales Goals
- Provides Any Necessary Data Or Reports To The Sales Team
- Exerts Attention To Detail, As Customers May Have The Same Problems; Reports The Problems As Necessary
- Arranges Appointments With Clients And Sales Team
- Acknowledges Customers By Responding To Emails, Texts, And Phone Calls
- Deals With Any Customer Complaints And Resolves The Issue As Necessary
- Does Any Necessary Administrative Work Including Filing Reports Or Presenting Sales Team With Necessary Documents
- Need To Co-ordinate With All The Existing POS , Support Them With Illustration / quotations / logins / issuance , Etc.