Delivery Lead

24 hours ago

Delhi, India EXL Full time

Role Overview: We are seeking a highly experienced and versatile professional to serve as a Delivery Champion in our analytics practice. This role is designed for a senior resource who will set up new accounts and projects, establish delivery frameworks, and ensure a smooth transition to steady-state operations. The role also carries P&L governance responsibilities including utilization management, revenue forecasting, and margin simulations. --- Key Responsibilities: Delivery Setup & Transition (50%) · Lead the initial setup of analytics engagements across verticals. · Define delivery models, governance structures, and execution plans tailored to client needs. · Build and onboard cross-functional teams, establish delivery KPIs, and ensure operational readiness. · Act as the primary delivery lead during the incubation phase, transitioning projects to steady-state teams post-stabilization. · Drive client engagement and ensure alignment with business objectives during early phases. P&L and Revenue Management (50%) · Own the financial performance of new and existing accounts/projects · Develop and manage revenue forecasts, cost models, and margin targets. · Collaborate with finance, sales, and delivery teams to ensure commercial success. · Identify risks and implement mitigation strategies to protect profitability. · Support account growth strategies through financial insights --- Functional Expertise in Analytics: · Data Management: Expertise in data architecture, data governance, ETL, and data quality frameworks. · Descriptive & Diagnostic Analysis: Strong foundation in BI, reporting, and root cause analysis. · Predictive Analytics: Experience with statistical modeling, machine learning, and forecasting techniques. · Customer Experience (CX) Analytics: Ability to design and deliver solutions that enhance customer journeys, segmentation, and personalization. · Operational Analytics: Proven success in optimizing business processes, supply chain, and workforce efficiency through data-driven insights. --- Required Skills & Qualifications: · 18+ years of experience in analytics delivery and financial management. · Proven success in setting up and scaling delivery operations across multiple clients and verticals. · Strong understanding of analytics platforms, tools (e.g., Power BI, Tableau, Python, R), and exposure to cloud ecosystems (Azure, AWS, GCP). · Deep expertise in P/&L ownership, budgeting, and forecasting. · Excellent client-facing skills and ability to influence senior stakeholders. · Bachelor’s/Master’s degree in Engineering, Business, Data Science, or related field. --- Preferred Qualifications: · Experience in consulting or IT services industry. · Exposure to global delivery models and multi-region operations.

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