E-Commerce & Digital Channel Representative

4 weeks ago

Mumbai, India Mad Over Donuts Full time

Delivering Happiness, One Donut at a Time E-Commerce & Digital Channel Representative – Mad Over Donuts (Mumbai) Mad Over Donuts is hiring a E-Commerce & Digital Channel Representative to drive and manage delivery sales across our QSR outlets. The role focuses on boosting sales via platforms like Swiggy, Zomato & MagicPin, ensuring smooth delivery operations, and enhancing customer satisfaction. What you’ll do: Manage daily delivery sales & operations for outlets Drive growth through online delivery platforms & campaigns Analyse sales data & KPIs to optimize performance Coordinate with store teams & delivery partners Maintain brand standards across all delivery channels What we’re looking for: Bachelor’s degree in Business/Hospitality or related field 3–4 years’ experience in sales, delivery ops, or QSR Strong knowledge of delivery platforms Excellent communication & analytical skills Flexibility to work weekends/peak hours Why join us? Competitive pay Career growth opportunities in a fast‑growing QSR brand Exposure to India’s dynamic food delivery ecosystem

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