Integrated Logistics Quality Administrator

Job Description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The IL Quality Administrator is an integral part of the Kuehne+Nagel Integrated Logistics (KN IL) Team and is responsible for providing expertise and necessary controls in the supply chain process in the area of quality and compliance throughout the supply chain.

Quality Administrator is responsible for CAPA (corrective and preventive actions) handling is a member of KN Integrated Logistics Team, nominated for handling complaints and is responsible for registration of non-conformities, helping operations on conducting root- cause analysis, documenting improvement steps taken by the supply chain actors.

The position reports to the Quality Manager of KN Integrated Logistics, with close working relationships to KNIL Control Tower operations.

How you create impact

Problem Solving & Quality Management

- Ensure KN IL operations comply with GDP/GxP standards and customer requirements.
- Manage non-conformities, CAPAs, supplier qualification, and change control.
- Act as SPOC for customers and LSPs on all quality topics

Process & Compliance

- Develop, implement, and monitor quality processes, SOPs, and documentation.
- Support supplier management, audits, and adherence to internal/external standards.
- Ensure effective training programs and compliance with training matrix.

NC & CAPA Handling

- Register and resolve deviations and customer complaints.
- Lead CAPA creation, closure, and effectiveness reviews.
- Track and trend NCs, CAPAs, and service issues against SLAs.

Continuous Improvement

- Drive quality-related CI initiatives to improve processes, productivity, and profitability.
- Implement preventive measures to mitigate risks.

GDP/GxP Compliance

- Ensure compliance with WHO/EU GDP, FDA, and national laws.
- Oversee good documentation practices, recalls, system validations, and management reviews.

What we would like you to bring

- Quality and/or regulatory experience in a pharmaceutical and/or distribution environment with minimum 3 years.
- Strong knowledge of GDP/GxP, CAPA, change control, and supplier qualification.
- Advanced Certifications (e.g., ISO 9001, GDP, GxP) preferred.
- Hands-on experience with non-conformity management, audits, and training programs.
- Excellent documentation, reporting, and analytical skills.
- Strong stakeholder management able to act as SPOC for customers and logistics partners.

What's in it for you

At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact-on business, on customers, and on careers. Here's what you can look forward to:

- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us-personally and professionally-through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds-a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.