Transition Lead

2 weeks ago

Mumbai, India Acme Services Full time

Job Description - Responsible for planning and overseeing any information necessary for the support,operation, of a transition. This includes operational readiness, support documentation and creating checklists. - Ensure service transition is planned and executed to schedule, budget and scope. - Build transition plans including infrastructure/application support models, changemanagement, project expectations, scope, schedule, and budget requirements. Create SOW based on the client deliverables. - Coordinate with Ops and create/modify SOPs and get sign off from clients. - Coordinating implementation activities, providing effective team leadership, - including information flow to and from operations. - Analysing requests from clients on changes and consulting with Ops and - management to facilitate the proposed changes. - Creating transitional plans and documents to outline project expectations, scope,schedule, and budget requirements. - Conducting workshops to provide staff members with information on any majorchanges in workflow/SOP. - Ensuring that transitions are planned and carried out in a timely manner and withinbudget. - Keeping all parties involved with the transition updated on its progress. - Spotting any transition-related issues and creating effective solutions to resolvethem swiftly. - Desired Candidate Profile: - Strong leadership and mentoring skills - Able to multitask. - Excellent interpersonal and communication skills. - Extremely high level of attention to detail. - Strong analytical background - Strong knowledge of Healthcare vertical in RCM. - Keen eye for process and quality improvement. - Initiator with the ability to lead and own end to end projects. - Multiple billing platform / software experience will be an added advantage. - Candidate with 5+ years of experience as a SME / Group Coordinator can also applyfor the role

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