L2 Desktop Support Engineer In

3 weeks ago

Bangalore Karnataka, India Excis Compliance Full time

WE RE HIRING A L2 DESKTOP SUPPORT TECHNICIAN AT BANGALORE INDIA Excis is a global IT support leader driven by innovation and collaboration We re looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations Join us for a rewarding career in a supportive family-like environment where you ll look forward to coming to work every day Client in 190 countries 6000 Engineers 200 Enterprise Clients We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success From solving complex IT challenges to celebrating wins together we put our people first Start your journey with Excis and grow with us What you ll do Provide onsite and remote support for Windows and Apple devices handling IMAC tasks and troubleshooting across multiple platforms including support for executive VIP users Manage hardware refreshes warranty repairs printer and AV system setup inventory control asset tagging and maintain asset management with regular reporting Coordinate equipment shipments returns vendor repairs and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding Requirements 3-5 years IT support experience with Windows 10 macOS Microsoft Office and Windows OS deployment strong networking basics Experience supporting printers AV systems executive users asset management and reporting tools Excellent customer service communication organization multitasking and documentation skills Preferred Experience in automotive manufacturing MCP and or A certifications and background in help desk or call center environments Benefits At Excis your work matters You ll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence Ready to make a difference and grow your career Apply now to join Excis in Bangalore India and be at the forefront of IT support excellence

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