Delivery Head

24 hours ago

Bengaluru, India TRUGlobal Full time

Job Description: Delivery Head / BU Head – IT Infrastructure & Cloud

Location: Bangalore, India

Role Summary

The Delivery Head / BU Head – IT Infrastructure & Cloud will lead the Infrastructure & Cloud Services Business Unit, owning end-to-end responsibility for growth, delivery excellence, client relationships, and talent development. This role calls for a strong blend of go-to-market strategy, solution architecture expertise, and large-scale delivery management. The ideal candidate will have deep experience in IT Infrastructure and Cloud services, with a proven record of building and scaling high-performing delivery organizations.

Key Responsibilities

Go-to-Market & Business Growth

- Define and execute the GTM strategy for IT Infrastructure & Cloud Services across India and global markets.
- Drive new client acquisition while expanding business within existing accounts.
- Partner with Sales and Marketing to position Infra & Cloud offerings effectively.

Solution Architecture & Strategy

- Apply prior Solution Architect experience to guide presales and solutioning initiatives.
- Shape technical strategy to meet evolving client needs in cloud and infrastructure transformation.
- Provide thought leadership on large-scale cloud migration and infrastructure modernization programs.

Delivery Leadership

- Oversee end-to-end delivery of managed services, transformation projects, and key client engagements.
- Ensure SLA compliance, governance, operational excellence, and proactive risk management.
- Establish standardized delivery frameworks and best practices across all accounts.

Talent & Team Development

- Collaborate with Account Delivery Heads to recruit, mentor, and develop TDMs, Architects, and other critical roles.
- Build and strengthen technical and delivery leadership within the BU.
- Foster a culture of innovation, learning, and succession planning.

Client Engagement

- Serve as a senior client-facing executive for strategic accounts.
- Lead solution workshops, proposal reviews, and executive-level discussions.
- Offer strategic technical guidance to enhance client relationships and position the company as a trusted Infra & Cloud partner.

Qualifications & Experience

- 15+ years of IT Services experience with deep expertise in Infrastructure and Cloud.
- Proven background as a Solution Architect with strong knowledge of cloud migration, managed services, and enterprise transformation.
- Demonstrated success managing large-scale delivery operations with SLA adherence and robust governance.
- Experience owning a BU or P&L, scaling delivery teams, and driving profitability.
- Strong executive presence with the ability to build trusted CXO-level relationships.
- Skilled in mentoring and developing delivery leaders, architects, and high-performing teams.
- Bachelor’s degree required; MBA or equivalent business/technical qualification preferred.

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