Delivery Head

9 hours ago


Bengaluru, India TRUGlobal Full time

Job Description: Delivery Head / BU Head – IT Infrastructure & Cloud Location: Bangalore, IndiaRole SummaryThe Delivery Head / BU Head – IT Infrastructure & Cloud will lead the Infrastructure & Cloud Services Business Unit, owning end-to-end responsibility for growth, delivery excellence, client relationships, and talent development. This role calls for a strong blend of go-to-market strategy, solution architecture expertise, and large-scale delivery management. The ideal candidate will have deep experience in IT Infrastructure and Cloud services, with a proven record of building and scaling high-performing delivery organizations.Key ResponsibilitiesGo-to-Market & Business GrowthDefine and execute the GTM strategy for IT Infrastructure & Cloud Services across India and global markets.Drive new client acquisition while expanding business within existing accounts.Partner with Sales and Marketing to position Infra & Cloud offerings effectively.Solution Architecture & StrategyApply prior Solution Architect experience to guide presales and solutioning initiatives.Shape technical strategy to meet evolving client needs in cloud and infrastructure transformation.Provide thought leadership on large-scale cloud migration and infrastructure modernization programs.Delivery LeadershipOversee end-to-end delivery of managed services, transformation projects, and key client engagements.Ensure SLA compliance, governance, operational excellence, and proactive risk management.Establish standardized delivery frameworks and best practices across all accounts.Talent & Team DevelopmentCollaborate with Account Delivery Heads to recruit, mentor, and develop TDMs, Architects, and other critical roles.Build and strengthen technical and delivery leadership within the BU.Foster a culture of innovation, learning, and succession planning.Client EngagementServe as a senior client-facing executive for strategic accounts.Lead solution workshops, proposal reviews, and executive-level discussions.Offer strategic technical guidance to enhance client relationships and position the company as a trusted Infra & Cloud partner.Qualifications & Experience15+ years of IT Services experience with deep expertise in Infrastructure and Cloud.Proven background as a Solution Architect with strong knowledge of cloud migration, managed services, and enterprise transformation.Demonstrated success managing large-scale delivery operations with SLA adherence and robust governance.Experience owning a BU or P&L, scaling delivery teams, and driving profitability.Strong executive presence with the ability to build trusted CXO-level relationships.Skilled in mentoring and developing delivery leaders, architects, and high-performing teams.Bachelor’s degree required; MBA or equivalent business/technical qualification preferred.


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