Account Manager – Talent Acquisition

3 weeks ago

Bengaluru, Karnataka, India RECRIVIO Full time
Note: This role is strictly on-site. Candidates seeking remote opportunities are kindly requested not to apply.

Job Title: Account Manager – Talent Acquisition

Experience: 6+ Years (Preferably from consultancy/hiring agency background with client engagement & delivery management experience)

Location: Onsite (Bangalore)

Employment Type: Full-time

About the Role

We are seeking a dynamic and results-driven Account Manager to own and nurture client relationships, oversee recruitment delivery, and ensure exceptional hiring outcomes. This role blends client engagement, strategic account management, and delivery oversight, making you the bridge between client expectations and our recruitment team's execution.

You will be responsible for maintaining strong, long-term client partnerships, driving hiring success through proactive communication, and ensuring the delivery team meets all SLAs and quality standards. This is a high-ownership role for someone who thrives in building trust, managing multiple stakeholders, and driving consistent results.

Key Responsibilities

Client Relationship Ownership

- Serve as the primary point of contact for assigned client accounts.
- Understand business goals, hiring needs, and culture to provide tailored talent solutions.
- Conduct regular account reviews to ensure satisfaction and identify opportunities for growth.

Delivery Oversight

- Coordinate closely with recruitment teams to ensure timely, high-quality hiring outcomes.
- Track delivery performance against agreed SLAs and address any challenges proactively.
- Ensure smooth handoffs and alignment between client requirements and recruiter execution.

Performance Monitoring & Reporting

- Maintain and review account health metrics, recruitment dashboards, and hiring pipelines.
- Present performance insights and strategic recommendations to both clients and internal leadership.

Strategic Talent Advisory

- Advise clients on hiring trends, market intelligence, and talent availability.
- Partner with clients on workforce planning and process improvements for better outcomes.

Relationship Expansion

- Identify and develop new opportunities within existing accounts.
- Collaborate with leadership on proposals for service expansion or new project scopes.

What We're Looking For

- 6+ years of experience in talent acquisition or account management within a consultancy/hiring agency setup.
- Proven track record in managing client relationships and driving recruitment delivery.
- Strong ability to translate client needs into actionable hiring strategies.
- Experience managing high-volume and diverse hiring mandates (tech & non-tech).
- Data-driven mindset with experience in performance tracking and reporting.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to thrive in a fast-paced, multi-client environment.

Bonus if you have:

- Experience scaling accounts for high-growth or startup clients.
- Exposure to employer branding, diversity hiring, or campus hiring initiatives.

Why Join Us?

- Manage strategic client accounts with high-impact hiring needs.
- Influence client success and strengthen long-term partnerships.
- Work in a culture that values results, collaboration, and growth.
- Gain exposure to diverse industries and complex hiring challenges.

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