Key Account Management Professional

2 weeks ago


Navi Mumbai Mumbai City Mumbai, India Pepper Content Full time

Job Description Roles and Responsibilities - Manage and grow key client accounts by building long-term, strategic relationships. - Collaborate with internal teams and stakeholders to ensure seamless delivery of services and alignment with business goals. - Develop and execute account strategies to drive customer success and revenue growth. - Monitor account performance, track KPIs, and prepare reports for leadership and stakeholders. - Ensure compliance with company policies and processes while maintaining high service quality standards. - Proactively identify and resolve client issues and operational challenges. - Drive continuous improvement initiatives to enhance client experience and operational efficiency. - Support cross-functional coordination to deliver innovative and customized content solutions. - Stay informed about industry trends and competitor activities to provide insights and opportunities for growth.



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