Customer Care Manager

2 weeks ago

Kanpur Uttar Pradesh, India MAHINDRA & MAHINDRA Full time

Responsibilities Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower facilities equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering Bachelor of Engineering Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning

  • Customer Care Manager

    4 weeks ago

    Kanpur, India MY Car Full time

    Hiring Customer Care Manager for Maruti Suzuki (My Car Pvt. Ltd., Kanpur). Handle service follow-ups, complaints & customer satisfaction. Experience preferred. Salary based on skills.

  • Customer Care Executive

    31 minutes ago

    Sarvodaya Nagar, Kanpur, Uttar Pradesh, India TruelyMarry Full time

    **Job Opening: Customer Care Executive (Female)** **Location**: Kanpur Nagar **Work Mode**: Work from Office We are hiring **Female Customer Care Executives** to join our team. The role involves handling client calls, providing information about our services, resolving queries, and ensuring excellent customer support. **Responsibilities**: - Manage...

  • Customer Care

    4 days ago

    Aligarh, Uttar Pradesh, India Plus Point Buildsware Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Aligarh **Job Type**: Full-Time (Monday to Saturday) **Time**: 9:30 A.M. - 6:30 P.M. **Company Description**: Plus Point Buildsware Pvt. Ltd., based in Aligarh, is a distinguished company renowned for its high-quality builders' hardware products. Our extensive range of over 25,000 meticulously crafted...

  • Customer Care Executive

    1 day ago

    Sarvodaya Nagar, Kanpur, Uttar Pradesh, India Truelymarry Full time ₹ 72,000 - ₹ 1,80,000 per year

    Job Opening: Customer Care Executive (Female)Location: Kanpur NagarWork Mode: Work from OfficeWe are hiring Female Customer Care Executives to join our team. The role involves handling client calls, providing information about our services, resolving queries, and ensuring excellent customer support.Responsibilities:Manage inbound & outbound calls with...

  • Manager Field Customer Care @ UP Region

    1 week ago

    Kanpur, Uttar Pradesh, India Rojgari Placement Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    daytoday field activities,dealer management,customer care initiatives,customer satisfaction, service attendance,timely complaint resolution &monitor MTTR, pre-season service readiness,technical training programs,product installation and commissioning

  • Customer Care Associate

    2 days ago

    Noida, Uttar Pradesh, India Oncall Full time

    About OnCall OnCall is India’s leading medical apparel brand, designing scrubs and lab wear that are functional, flattering, and fashion-forward. We exist to make healthcare heroes feel confident, stylish, and seen. Role Overview We are looking for a proactive and empathetic Customer Care & Social Media Associate to manage client interactions and...

  • Customer Care Executive

    2 weeks ago

    uttar pradesh, India Next Mantra Solution Private Limited Full time

    🌟 We’re Hiring: Customer Care Executive (Voice Process) 🌟 kindly apply who have :- 1year proven experience in customer care field . have excellent communication skills in English. 📍 Location: Noida, Sector 16A 🕐 Working Hours: 10:00 AM – 7:00 PM / 11:00 AM – 8:00 PM 📅 Working Days: 5.5 Days...

  • Area Marketing Manager

    3 days ago

    Kanpur, Uttar Pradesh, India Hiring Manager Full time ₹ 60,00,000 - ₹ 1,80,00,000 per year

    Role Type: Full-Time | Field + Team LeadershipPosition: Area Marketing Manager – Advertising & MarketingSalary Range: ₹6,00,000 to ₹18,00,000 per year (based on experience, skills, andperformance in interview)Step 1: About the Role:-As an Area Marketing Manager, you will be responsible for managing a team of FieldSales Executives (FSEs) and ensuring...

  • Customer Care Executive

    4 days ago

    Noida, Uttar Pradesh, India Persystent Consultancy Services Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. As a Fresher Customer Care Executive, you will be the first point of contact for our customers, providing them with outstanding support and assistance. This role offers an excellent opportunity for individuals who are passionate about delivering...

  • Customer Care Executive

    1 week ago

    Noida, Uttar Pradesh, India Luxury Country Holidays Full time

    Customer Care Executive Role & Responsibilities: Relaying extensive product information to customers. Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer...