
Front Office Executive
2 weeks ago
We are seeking a professional Front Office Executive to manage all front office operations. The ideal candidate will come from the hotel industry, with a background as a Guest Relations Executive (GRE) or Guest Relations Host (GRH). This role requires excellent grooming standards, a professional demeanor, and a commitment to providing an exceptional first impression for all visitors.
Roles and Responsibilities
- Welcome and greet all visitors in a professional and courteous manner.
- Manage all front office operations, including answering phone calls, directing inquiries, and handling correspondence.
- Maintain a professional and organized front desk area.
- Ensure all visitors adhere to security and access procedures.
- Provide assistance to employees and visitors as needed.
Skills
- Excellent standards of grooming and a professional presentation.
- Exceptional communication and interpersonal abilities.
- Strong organizational skills and attention to detail.
- A customer-centric approach with a polite and helpful demeanor.
Qualifications
- Professional experience in the hotel industry, specifically in a guest relations role.
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