Senior Supervisor

Job Description Company Overview At Sid's Farm, we are a dedicated D2C brand committed to delivering 100% pure dairy products of the highest quality. Every drop of milk and product we offer embodies our promise of purity, quality, and safety. Founded in 2013 and named after our founder's son, Sid, our company reflects a father's commitment to providing the best for families and future generations. What began as a service to a few families has grown into a proud community, now serving over 25,000 families. Our employees are our greatest Cheerleaders and Assets, and we are committed to fostering a culture of Growth and Development. We provide ample opportunities for professional advancement, ongoing training, and mentorship to help our team members reach their full potential. At Sid's Farm, we are passionate about ensuring that every product we create meets the highest standards for you and your loved ones, while also creating a workplace where our employees can thrive and contribute meaningfully. We are growing like never before, expanding our horizons in Hyderabad, Bangalore, and a few more locations soon. We are a solid family of 500+ employees and we are looking forward to more Culture Champions to enable every individual's growth story. The Senior Supervisor - Supply Chain is responsible for leading and coordinating supply chain operations, including procurement, logistics, inventory management, and distribution. This role ensures that all supply chain activities are executed smoothly, cost-effectively, and in compliance with company policies and industry regulations. Key Responsibilities - Leadership and Supervision: - Manage and mentor a team of supply chain professionals. - Conduct performance reviews and provide feedback and training to staff. - Maintain the performance rating sheet for delivery partners, FAS, and area supervisors based on errors and distribution health. - Procurement and Vendor Management: - Develop and maintain relationships with suppliers and vendors. - Negotiate contracts and terms to ensure favorable pricing and quality. - Logistics and Distribution: - Oversee the planning and coordination of transportation and distribution activities. - Ensure timely delivery of goods to customers and other company locations. - Implement the FAS program and reduce errors in the last-mile deliveries. - Implement the line-to-line buffer program and maintain proper backup channels to avoid late deliveries and increase the on-time delivery rate. - Inventory Management: - Monitor and manage inventory levels to optimize stock and reduce costs. - Maintain the inventory of the entire allocated area, including micro warehouses and hubs. - Implement inventory control procedures to minimize losses and discrepancies. - Order Management: - Forecast orders and manage orders effectively. - Ensure to reduce the issues of the first order and maintain the best customer experience for new order deliveries. - Process Improvement: - Analyze supply chain processes and identify areas for improvement. - Implement best practices and innovative solutions to enhance efficiency and reduce costs. - Increase the B2B apps and outlets experience and reduce everyday bottlenecks. - Responsible for planning the growth of areas and implementing new processes to increase business in their regions. - Communication and Collaboration: - Communicate with the morning logistics team and area supervisors and change processes based on routes health and reports. - Work closely with other departments such as Sales, Marketing, and Production to align supply chain activities with business goals. - Coordinate cross-functional projects and initiatives. - Visit the routes regularly to have an overview of routes health and delivery processes. - Compliance and Reporting: - Ensure compliance with industry regulations and company policies. - Prepare and present reports on supply chain performance to senior management. - Maintain day-to-day operations TAT reports and report any bottlenecks to higher management on a daily basis. - Risk Management: - Prevent risks and take necessary measures to avoid breakdowns. - Take decisions in unanticipated situations considering the company's growth and customer experience in mind. Qualifications - Education: Bachelor's degree or equivalent in Supply Chain Management, Logistics, Business Administration, or a related field. A Master's degree or professional certification (e.g., CSCP, CPIM) is a plus. - Experience: Minimum of 2-5 years of experience in supply chain management, with at least 2 years in a supervisory role. - Skills: - Strong leadership and team management skills. - Excellent communication and negotiation abilities. - Proficiency in supply chain management software and tools. - Analytical and problem-solving skills. - Ability to work under pressure and meet tight deadlines. Kannada Must Work Environment - This role typically operates in an office environment but may require occasional travel to warehouses, distribution centers, and supplier locations. Why Sid's Farm Working at a Farm is fun and not quite literally though. But here we go with all the reasons that will help you choose Sid's Farm as your preferred workplace. 1. Innovative Culture - With a commitment to quality and innovation, you'll be part of a forward-thinking team that values fresh ideas and approaches with a new vision to act upon. If you're passionate about high-quality dairy products and ideas, working at Sid's Farm allows you to be part of a team that shares that commitment and creativity. - Sustainability Focus: Sid's Farm prioritizes sustainable practices, allowing employees to contribute to environmentally friendly initiatives and feel good about their impact. Visit our Farm to gain a deeper understanding of what we do. - Growth Opportunities - As a growing company, there are ample chances for career advancement and professional development, allowing you to evolve alongside the business as you would be handling every nerve of the business. Working in a growing D2C Brand just elevates your learning curve by leaps and bounds. - Community Engagement - Sid's Farm actively engages with local communities, providing employees with opportunities to participate in outreach programs and make a difference. - Strong Values - The company emphasizes transparency, integrity, and customer satisfaction, fostering a positive and ethical work environment. - Doing what you Love - Here you will always end up doing what you love and in a more liberal way. Ideas and actions have no boundaries here as long as you have figured it all out. How to Apply If this role excites you to join our Evolving Journey at Sid's Farm, we look forward to your addition to our Sid's Farm family. Do send us your updated resume to our [Confidential Information] In the meantime, we invite you to dive into our world by following us on Instagram and LinkedIn. There, you can explore our vibrant community, get a behind-the-scenes look at our farm, and stay updated on all the exciting things happening at Sid's Farm. Stay updated by checking out our exciting Career Opportunities.