Relationship Manager
1 week ago
Remote
Company: Spixar Technologies Solutions
Experience: 5+ Years
Salary: Best in Industry
About Us:
Spixar Technologies Solutions is India's leading advertising and marketing agency, specializing in digital and manual promotions. We are building the country's largest grassroots digital product promotion network and are looking for dynamic professionals to strengthen our client and partner relationships.
Job Overview:
As a **Relationship Manager**, you will be responsible for developing and maintaining strong relationships with clients and business partners. Your role will involve understanding client needs, ensuring excellent service, and driving business growth through relationship-building and strategic engagement.
Key Responsibilities:
Client Relationship Management: Build and nurture long-term relationships with clients to ensure satisfaction and retention.
Business Growth: Identify new opportunities for business expansion through client referrals and upselling services.
Account Management: Act as the primary point of contact for key clients, addressing their concerns and ensuring seamless service delivery.
Customer Engagement: Regularly interact with clients to gather feedback, understand their needs, and provide tailored solutions.
Problem Resolution: Handle client issues efficiently, ensuring a positive customer experience.
Market Analysis: Keep track of industry trends and competitor activities to provide insights for business strategy.
Collaboration: Work closely with the sales, marketing, and operations teams to enhance the overall customer experience.
Reporting & Insights: Maintain client interaction records, analyze data, and provide reports on customer engagement and business growth.
Key Requirements:
Experience: Minimum 5+ years in relationship management, client servicing, or sales roles.
Education: Bachelor's or Master's degree in Business Administration, Marketing, or a related field preferred.
Interpersonal Skills: Strong ability to build rapport and maintain professional relationships.
Communication & Negotiation: Excellent verbal and written communication skills to interact with clients and stakeholders.
Sales & Business Acumen: Understanding of sales strategies, customer needs, and business development.
Tech-Savvy: Proficiency in CRM tools, MS Office, and data analysis for client insights.
Problem-Solving: Ability to handle client concerns and provide effective solutions proactively.
Why Join Us?
Opportunity to work with a fast-growing startup
Key role in driving customer success and business growth
Competitive salary with high-performance incentives
Collaborative and dynamic work environment
**Apply Now** If you are passionate about building strong relationships and driving business success, send your resume to careers@spixar.in or apply via LinkedIn
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