Assistant Manager

Job Description Role description Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. 1. Position Overview Position Title Assistant Manager (Medical Underwriting) Department Underwriting Level/ Band 401/Manager Role Summary: - The candidate will support Insurance Production and Group Underwriting (UW) initiatives, including system User Acceptance Testing (UAT) and underwriting-related projects. The role requires a strong understanding of group insurance processes, system integration, and project execution under tight timelines. 1. Organizational Relationships Reports To Senior Manager, Group UW Supervises NA Job Dimensions Geographic Area Covered All Stakeholders Internal Group Underwriting team, Corporate Business Ops, IT, Credit Life and Group Life Sales teams Stakeholders External Group business customers 1. Key Result Areas Underwrite cases allotted as per assigned underwriting authority . Demonstrate knowledge and hands-on experience in system integration and development for group insurance business, including underwriting guidelines, workflows, and operational processes. . Work effectively on projects with short turnaround times, ensuring timely and quality delivery. . Identify and analyse system issues, conduct root cause analysis, and address internal and external audit observations. Implement strategic solutions to improve system performance and compliance. . Monitor live projects and UATs, providing timely observations and feedback to ensure continued system stability and performance. . Develop and maintain detailed project plans, ensuring optimal allocation of tasks, timelines, and resources for successful project outcomes. . Record and manage action items and minutes during project governance meetings, ensuring clear communication and follow-up. . Prepare control reports and presentations for senior management and stakeholders to support informed decision-making. . Assist in the assessment of Group Underwriting cases and contribute to the enhancement of underwriting practices. Supervision of Underwriting teams . Review and sign off on cases referred to by the junior underwriter . Supervision the individual teams on case distribution & completion. . Review the cases underwritten by junior underwriters on a monthly basis to minimize error rate. Resolving queries . Efficient resolution of Zonal underwriting Queries forwarded by the issuance team within one working day. Assist the underwriting manager to analysis data to facilitate identifying trends in underwriting. . Assist in various projects undertaken for technical study of the portfolio. . To assist the managers to review risk philosophy in order to recommend amendments. Reinstatement of Cases . Review of high net worth re instatement cases Re - Underwrite cases . Re underwrite cases that have been referred to by the claims department Risk . Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. 1. Skills Required Technical . Industry & Insurance knowledge. . Good analytical skills. . Knowledge of evaluating various risk factors in Underwriting. . Knowledge of basic medical terminologies. . Efficiency in managing small teams. . Effective presentation skills. . Good system skills in Excel/Word. Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . Action oriented . 1. Incumbent Characteristics Essential Desired Qualification Bachelor of Science/Pharmacy/Medicine/Life Science/Microbiology or Commerce ALMI III-Associate all 6. Diploma in Insurance MBA in Insurance Experience 4-5 years of relevant industry experience. 3 years of domain. Disclaimer: Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink: