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4 weeks ago
Position : Team Lead – Holiday Process
Location: Zirakpur
Full-time
We are seeking a Team Lead – Holiday Process to manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers.
Responsibilities :
Supervise and coach a team of holiday executives.
Design customized itineraries & manage costing.
Handle vendor negotiations and confirmations.
Ensure smooth execution of holiday bookings, visas, and documentation.
Resolve escalations and support agents in closing sales.
Report team performance to management.
Requirements :
4–5 years of experience in holiday operations.
Strong destination knowledge and costing ability.
Excellent leadership and communication skills.
Proficiency in MS Office; GDS knowledge preferred.
What We Offer :
Competitive salary + incentives.
Career growth into Holiday Process Manager.
Learning & development opportunities with international vendors.
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