Jira Administrator

1 week ago

Pune India TRIARQ Health India Full time

Job Description Job Summary: We are seeking an experienced Jira Administrator to manage and optimize our Atlassian Jira environment, including company-managed projects, team-managed projects, and ITSM (service-managed) projects. The ideal candidate will be responsible for configuring workflows, statuses, screens, custom fields, and user management to ensure Jira supports our business processes effectively and securely. Key Responsibilities - Administer and manage Jira Software (company-managed and team-managed projects) and Jira Service Management (ITSM). - Design, implement, and maintain workflows, issue types, screens, statuses, fields, and permission schemes. - Manage user access, roles, groups, and security settings.Create and maintain project templates and schemes to support standardized project setups. - Collaborate with stakeholders to gather requirements and translate them into Jira configurations. - Ensure system integrity, performance, and compliance with governance/security policies. - Develop and maintain dashboards, filters, and reports to support teams. - Provide best practices, training, and support for end users. Required Skills & Qualifications: - Proven experience as a Jira Administrator (3+ years preferred). - Strong knowledge of Jira Software (Cloud) and Jira Service Management (ITSM). - Hands-on expertise in workflows, screens, fields, permissions, and notifications. - Experience managing both company-managed and team-managed projects. - Solid understanding of ITSM practices (incident, problem, change, and request management). - Excellent problem-solving, communication, and documentation skills.Preferred Qualifications: - Atlassian certifications (e.g., ACP-610: Jira Cloud Administrator). - Scripting or automation experience (automation for Jira, Script Runner, etc.). - Knowledge of integrations (e.g., Git, HubSpot, Mend, SAST tools, etc.).Work Experience: 3-5 yearsEmployment Type: Full Time, Permanent Interested candidates are encouraged to submit their resume along with a cover letter highlighting their relevant experience and qualifications to [Confidential Information].

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