Atlassian / Jira Administrator

2 days ago

Pune, India Emtec Digital Full time

Atlassian / Jira Administrator Job ID: Atl-ETP-Pun-497 Location: Pune

**Responsibilities**:

- Administer and support Atlassian (JIRA, Confluence) instances and associated user access privileges.
- Work on creating projects, workflows, custom fields based on user requests.
- Capture and evangelize tips / best practices for company to make the most effective use of Atlassian tools
- Work with users directly to understand solve problems. Give suggestions to implement solution with best practics.
- Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests.
- Install/Integrate/Configure JIRA & Confluence plug-ins; Create custom web hooks and build integrations in other systems
- Create Application Documentation (User Guide, Operations Guide, Training Manual, Change Management Process, etc.)
- Manage migrations, periodic upgrades, patches, fixes, and continuous improvement/continuous delivery.
- Advanced Roadmap setup/troubleshooting
- Jira capacity planning
- Reporting with complex JQL Queries

**Requirements**:
5+ years of Experience with administering and performing migrations on JIRA and Confluence (Cloud/Server to Cloud/Server)

Experience with development and managing Jira creating workflows, schemes, etc.

Experience with API integrations to/from Atlassian products;
Experience with installing various JIRA plug-ins such as JIRA Agile, Script Runner etc.

Familiarity with Windows & Unix/Linux administration

Strong written and oral communications

Solid analytical, organizational, troubleshooting and problem-solution skills

Solid presentation and technical and non-technical communication skills, both verbal and written.

Ability to establish mutually productive and positive relationships with internal and external stakeholders

Ability and desire to learn and administer new tools & technologies.

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