Employee Relations Specialist

2 weeks ago

Mumbai India Tata Consultancy Services Full time

Job Description Mega Walk-In Drive - TCS Mumbai is Hiring for Employee Relations - HRO Job Title: Employee Relations HRO Date : November 8th 2025, Saturday Timings : 10:00 AM 12:30 PM IST Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West, Pin code - 400607 Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only. Experience Required: 15 years Employment Type: Full-Time Interested candidates may attended face to face interview basis eligibility and job description fitment. Things to Carry for your Interview: - Candidates to have registered EPs - 2 Photocopies of Govt ID Proof (Aadhar / PAN) - Updated CV - TCS application form Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview - Step 1: Visit https://ibegin.tcs.com/iBegin/ - Step 2: Click to login - Step 3: Click New user (Register with us) - Step 4: Select BPO in areas of interest and complete the registration. (Fill the details) - Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX. - Step 6: You will receive the EP number on your personal e-mail ID. Eligibility: - Minimum 15 years of regular, full-time education (10 + 2 + 3), Non-Technical, Human resource stream preferred. - Should be flexible with night shifts & rotation shifts Position Overview- Employee Relations incumbent will be responsible to support the resolution of employee concerns and ensure fair, consistent application of workplace policies. This role involves working closely with employees, managers, and HR colleagues to provide guidance on employee relations matters, maintain compliance, and promote a positive employee experience. Skills Required- - 15 years of HR/employee relations experience. - In-depth knowledge of HR policies, labor laws, and workplace practices. - Strong conflict resolution and counseling skills. - Bachelor's degree (Any Stream) - Proven experience in Employee Relations or related roles - Good understanding of HR practices, workplace policies, and employment regulations. - Strong communication and active listening skills with the ability to build trust. - Problem-solving mindset with fair and practical judgment. - Organized and detail-oriented; able to manage multiple priorities. - Ability to handle confidential information with integrity. - Familiarity with HRIS or case management tools is an advantage. - Collaborative approach and a passion for improving the employee experience. Role Responsibilities- - Manages more complex employee relations cases, concerns, and grievances, supports independent investigations, and partners with HR and compliance teams to ensure fair resolutions. - Support investigations into workplace matters such as performance issues, conduct, or policy violations. - Ensure accurate documentation of cases in HR systems or case management tools. - Assist in the interpretation and application of HR policies, procedures, and employment regulations. - Counsel employees and managers on workplace concerns, ensuring a fair and respectful approach. - Maintain confidentiality and handle sensitive matters with discretion and integrity. - Collaborate with HR Business Partners, Legal, and Compliance teams where required. - Track and manage multiple cases simultaneously, ensuring timely and effective resolution. - Support data collection and reporting on employee relations trends and insights. - Contribute to initiatives that enhance employee engagement and workplace culture.

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