Contingent Workforce Program Operations Specialist

Position Title Contingent Workforce Program Operations Specialist Function Group Global Shared Services GSS Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Regional HR Operations Lead Remote Hybrid in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves 100 brands In 100 countries Across six continents With iconic brands like Cheerios Pillsbury Betty Crocker Nature Valley and Haagen-Dazs we ve been serving up food the world loves for 155 years and counting Each of our brands has a unique story to tell How we make our food is as important as the food we make Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good For more details check out General Mills India Center GIC is our global capability center in Mumbai that works as an extension of our global organization delivering business value service excellence and growth while standing for good for our planet and people With our team of 1800 professionals we deliver superior value across the areas of Supply chain SC Digital Technology D T Innovation Technology Quality ITQ Consumer and Market Intelligence CMI Sales Strategy Intelligence SSI Global Shared Services GSS Finance Shared Services FSS and Human Resources Shared Services HRSS For more details check out We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow JOB OVERVIEW Function Overview Global Shared Services GSS enables General Mills to compete and win every day with a relentless focus on service excellence Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery We do that by delivering our services with a balance between cost and capability increasing productivity through optimized processes and tools and upholding company standards policies and practices GSS touches virtually every aspect of the General Mills enterprise including EmployeeServices Business Services Global Workforce Solutions and Global Data Governance Services For more details about General Mills please visit this Purpose of the role As a Contingent Workforce Program Operations Specialist you ll be the go-to expert for hiring managers guiding them to find the perfect contingent talent to fuel their teams and drive innovation You ll leverage your expertise and the power of Workday VNDLY to manage the engagement process ensuring we attract top talent maintain compliance and achieve our business goals If you re passionate about talent acquisition thrive in a fast-paced environment and love building relationships this is the perfect opportunity to make a real impact KEY ACCOUNTABILITIES Engagement Lifecycle Management Orchestrate the full contingent worker engagement lifecycle within Workday VNDLY from requisition to offboarding ensuring a seamless and compliant process Strategic Consulting Serve as a trusted advisor to hiring managers and business leaders understanding their contingent talent needs and recommending effective strategies aligned with business objectives VMS Data Management Analysis Maintain the accuracy and integrity of data within the Workday VNDLY system Generate and analyze reports to identify trends optimize program performance and provide actionable insights to stakeholders Vendor Relationship Excellence Cultivate strong relationships with supplier partners providing consultative process support while monitoring their performance against key metrics and driving continuous improvement in service delivery Program Innovation Lead and contribute to special projects focused on enhancing program maturity such as implementing new vendor management system VMS functionalities streamlining processes and improving the overall user experience Continuous Improvement Global Alignment Drive continuous improvement initiatives within the contingent workforce program to enhance efficiency and optimize performance Collaborate closely with the Global CWM Program Management Office to implement and maintain global program management standards processes and tools and contribute to the identification and implementation of global enhancements MINIMUM QUALIFICATIONS Minimum education- Bachelor s degree preferred 3 years of experience working within a contingent workforce program preferably within a large organization Strong analytical and problem-solving skills with the ability to interpret data and make data-driven recommendations Excellent written and verbal communication skills with the ability to communicate effectively with all levels of the organization Proven ability to build and maintain strong relationships with internal and external stakeholders Knowledge of HR best practices and employment law related to employees contingent workers preferred Preferred Proficiency in using Workday VNDLY or another global VMS for requisition management time tracking and reporting COMPANY OVERVIEW We exist to make food the world loves But we do more than that Our company is a place that prioritizes being a force for good a place to expand learning explore new perspectives and reimagine new possibilities every day We look for people who want to bring their best bold thinkers with big hearts who challenge one other and grow together Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what s next