Head of Technical Services

12 hours ago

Delhi, Delhi, India SOFAR Full time
Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc.

As one of China's top 5 string inverter manufacturers, we specialize in the R&D, production, and sales of a wide range of inverters, including grid-tied inverters (1kW-255kW) and hybrid inverters (3kW-20kW), energy storage systems and EV charging.

Position: Service Manager

Experience: 12-18 Years

Location: PAN INDIA(preferred)

Education: B.E Electrical or Electronics preferabally with MBA

Industry Type: Solar/ Power/Energy

Functional Area: Service, Technical Support

Job Description

Candidate will be responsible for:-

* After sales service support to customers

* Handling customer queries for resolution

* Handling service spares requireements and service inventory management

* Responsible for service in complete region for all assigned product category

* Support for updation of complaints data & forecast for spares

* Provide full support for data management & back-end operations

* Coordinate with back-end / commercial departments for meeting service repalcement delivery timelines

* Payment followup & collection for service sales

* Upkeeping of all service records

* Updating weekly & monthly reports

* Interface with customers for escalations related to service related matters.

* Carry out any other duty assigned by the management from time to time

* Collecting & analysing competitor information data

* Team handling & mentoring capabilties

Desired Candidate Profile:

1) Candidate should be at least a graduate having minimum 6-8 years experience in after sales of Solar / Energy / Power products.

2) Candidate should have knowledge of Power Products Like:-

• UPS

• Inverters

• Solar Batteries

• Solar Panels

3) Excellent Communication Skills.

  • Head of Technical Services

    4 days ago

    Delhi, Delhi, India SOFAR Full time

    Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc.As one of China's top 5 string inverter manufacturers, we specialize in the R&D, production, and sales of a wide range of inverters, including grid-tied inverters...

  • Head of Technical Services

    5 days ago

    Delhi, Delhi, India SOFAR Full time

    Established in 2013 in China, SOFARSOLAR owns around 2000 employees globally and more than 10 subsidiaries in Germany, Poland, Netherlands, UK, Australia, India, Italy, Brazil, Singapore, Japan etc. As one of China's top 5 string inverter manufacturers, we specialize in the R&D, production, and sales of a wide range of inverters, including grid-tied...

  • Head of Operations

    3 weeks ago

    Delhi, Delhi, India K Hospitality Corp Full time

    SUMMARY - Responsible for managing end-to-end banquet operations for premium venues, ensuring profitability, service quality, and customer satisfaction. Oversees menu planning, food production, quality and hygiene standards, competitive analysis, sales growth, and cost control. Coordinates with sales, unit heads, chefs, and corporate clients to deliver...

  • Gm Head/it Division Head

    4 weeks ago

    Delhi, Delhi, India Nityo Infotech Full time

    IT Division Head (Mining Industry – Onsite, Indonesia | Relocation Assisted) Nityo Infotech Karnataka, India (On-site) Job Posting: IT Division Head (Mining Industry – Onsite, Indonesia | Relocation Assisted) Location: Onsite – Indonesia (Relocation Assistance Provided) Industry: Mining Employment Type: Full-Time About the Role: We are seeking a...

  • Head of Operations

    4 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPIDepartment: Prepaid payment instrumentsLocation: DelhiReports To: Chief Executive OfficerThe Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid cards,...

  • Head of Sales

    2 weeks ago

    Delhi, Delhi, India Cureocity Full time

    Job Opening: Head of Sales – CureocityLocation: Kochi / On-siteCompany: Cureocity Health-TechIndustry: Health-Tech | Fitness | Diagnostics | Nutrition | PsychologyAbout CureocityCureocity is redefining healthcare with a personalised, science-backed ecosystem that blends clinical diagnostics, fitness training, nutrition, mental health, and AI-driven...

  • Head of Operations

    2 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPI Department: Prepaid payment instruments Location: Delhi Reports To: Chief Executive Officer The Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid...

  • Head of Operations

    2 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPI Department: Prepaid payment instruments Location: Delhi Reports To: Chief Executive Officer The Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid...

  • Head Safety

    4 weeks ago

    Delhi, Delhi, India Right Advisors Private Limited Full time

    Position/Project Details Position Title: Head of Safety – Construction of Highrise Budling, Semiconductor Construction / Data Center / High-Tech Infrastructure Location: Any of Metro city in India Department: Environment, Health & Safety (EHS)Industry: Construction Role Overview We are looking for a highly experienced and hands-on Head of Safety to lead...

  • GM Head/IT Division Head

    4 weeks ago

    Delhi, Delhi, India Nityo Infotech Full time

    IT Division Head (Mining Industry – Onsite, Indonesia | Relocation Assisted) Nityo Infotech Karnataka, India (On-site) Job Posting: IT Division Head (Mining Industry – Onsite, Indonesia | Relocation Assisted) Location: Onsite – Indonesia (Relocation Assistance Provided) Industry: Mining Employment Type: Full-Time About the Role: We are...