Tech Manager

At NiCE we don t limit our challenges We challenge our limits Always We re ambitious We re game changers And we play to win We set the highest standards and execute beyond them And if you re like us we can offer you the ultimate career opportunity that will light a fire within you So what s the role all about We are looking for a strong experienced Technical Manager to lead our Public Safety application development in Pune This role is responsible for leading the software development a new suite of cloud applications for Emergency Control Rooms also called 911 Centers This suite of applications will help deliver Operational Intelligence to save lives through capture of emergency communications and data understanding performance in real-time automating incident reconstructions targeted Quality Assurance and Improvement QA QI and a streamlined emergency call subpoena process The Technical Manager will lead a team that has overall responsibility for the product s components design and development You are expected to be very hands on and have an in-depth technical understanding of Enterprise grade product development For the team developing this exciting suite of solutions we are looking for intelligent enthusiastic and skilled people Working in an Agile-based development model we are currently recruiting a skilled Tech Manager with the right critical attitude and Scrum Master experience How will you make an impact Lead a team of talented engineers - Dev and QA Manage all people aspects such as hiring reviews mentoring promotions etc Work hands on with your team members on development activities and ensure high quality engineering standards are achieved including Test Automation Unit testing Act as agile coach for the team helping to keep the team focused on fulfilling the commitments they have made to the Product Owner Liaise with the team to promote good work practices empowering the team to self-optimize their process Work with the Director of Engineering to ensure that the team has the resources it needs Ensure that any impediments to the team are resolved in a timely manner Act as Engineering contact for product defect management and product support questions Have you got what it takes E B Tech or M E M Tech in Computer Science Electronics Engineering OR equivalent 3 experience leading a team of software engineers working on enterprise products 9 years of experience in software engineering at least 5 of them developing in NET Technological skills and background in software development including Knowledge of software design Patterns OOAD Experience with Microsoft NET using C Knowledge of web technology HTML 5 JS with TypeScript RESTful API Hands on knowledge of at least 1 front end development library like Vue React Angular Experience of ASP NET Core Experience of SOLID principles Experience of Git Awareness of Azure Cloud Platform but not mandatory Leadership skills - experience in leading coaching and motivating people Excellent communication skills fluent in English Demonstrated ability to influence others especially in sensitive or complex situations Great initiative proven ability to tackle projects with a can-do attitude Comfortable with working in a complex matrix environment Proven experience in operating within a global environment with remote management Proven experience with working with Agile teams Knowledge of Agile methodologies such as Scrum and Kanban Experience with total quality management techniques and methodologies for software engineering Experience with iterative or Agile methodologies and techniques Experience of working with Product company developing enterprise software is a must You will have an advantage if you also have Certified Scrum Master Experience in working with Telecommunication and Unified Communication systems Ability to travel out of country if required for customer meetings Experience with MS SQL Server Entity Framework Continuous Delivery OAuth OWASP Micro service Azure DevOps TeamCity Secure coding security awareness Web technology Webpack NPM SASS Storybook etc What s in it for you Join an ever-growing market disrupting global company where the teams - comprised of the best of the best - work in a fast-paced collaborative and creative environment As the market leader every day at NiCE is a chance to learn and grow and there are endless internal career opportunities across multiple roles disciplines domains and locations If you are passionate innovative and excited to constantly raise the bar you may just be our next NiCEr Enjoy NiCE-FLEX At NiCE we work according to the NiCE-FLEX hybrid model which enables maximum flexibility 2 days working from the office and 3 days of remote work each week Naturally office days focus on face-to-face meetings where teamwork and collaborative thinking generate innovation new ideas and a vibrant interactive atmosphere Requisition ID 5967 Reporting into Group Manager Role Type Manager About NiCE NICE Ltd NASDAQ NICE software products are used by 25 000 global businesses including 85 of the Fortune 100 corporations to deliver extraordinary customer experiences fight financial crime and ensure public safety Every day NiCE software manages more than 120 million customer interactions and monitors 3 billion financial transactions Known as an innovation powerhouse that excels in AI cloud and digital NiCE is consistently recognized as the market leader in its domains with over 8 500 employees across 30 countries NiCE is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law