
Customer Service Advisor
1 day ago
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
We are seeking for Customer Service Advisor(International) to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues effeciently, and ensuring customer satisfaction through effective communication and problem sloving skills.In this role you will play a key role in:
- Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
- Engage customers in meaningful conversations to promote products/services or gather required information.
- Achieve daily/weekly/monthly Targets and conversion targets.
- Handle objections professionally and escalate complex issues when necessary.
- Collaborate with team leads and quality analysts to improve call quality and performance.
- Ensure compliance with company policies and US calling regulations
Your Profile
Bachelor's degree or equivalent.
1-2 years of experience in outbound calling, preferably for US clients.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Familiarity with CRM tools and call centre software.
Ability to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.
Knowledge of International culture and customer behaviour.
What you'll love about working here
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- We're committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
-
Customer Service Advisor(Wfh)
6 days ago
Kolkata, India NARITH BUSSINES SERVICE Full timeUrgent Hiring for Customer Service Advisor (Outbound) Must have experience in BPO Customer Service Minimum 3-4 years Fluent English Required Salary Max 70k - 80k Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below given Number. **Salary**: ₹70,000.00 - ₹80,000.00 per month **Benefits**: - Work...
-
Service Advisor
2 weeks ago
Kolkata, West Bengal, India SPEED AUTO SERVICE PVT LTD Full time**Job for Service Advisor** **Company Name**:_**Speed Auto Service Pvt Ltd**_ **Position: Service Advisor** **Employment: Full time, Regular** **Qualification: Any graduates** **Job Location: Kolkata** **Experience: 1 Year in same field** **Must have basic excel knowledge** **Roles and Responsibility**: - Greet customers when they arrive at the...
-
Service Advisor
15 hours ago
Kolkata, India Ascensive Educare Ltd. Full time**Urgently Require a Automobile Service Advisor for a renowned automobile company in South Kolkata** **Job Location - Taratala, Dalhousie** **Salary - 14K - 21K (Gross) per month** **Qualification - ITI/ Diploma/ Degree** **Experience: - Minimum 1 Year experience in any Automotive Service Centre as service advisor.** **Responsibilities for Service...
-
Customer Services Advisor
2 weeks ago
Kolkata, West Bengal, India MAX LIFE INSURANCE COMPANY Full timeThis is a part-time remote role for an Insurance Advisor. The Insurance Advisor will be responsible for providing insurance and financial advice to clients, identifying their needs and proposing suitable policies, and maintaining relationships with existing clients. The Insurance Advisor will also be responsible for providing excellent customer service and...
-
Customer Service Advisor
2 weeks ago
Kolkata, India Shree Automotive Pvt. Ltd Full timeBasic **assessment of vehicles **, including collision impact assessment. - Knowing and implementing the manufacturer’s and dealership’s policies on car service - including **interval recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines **, etc. - **Booking appointments **,...
-
Service Advisor
2 weeks ago
India NicheTree Full timeAutomobile sales And Service Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. Administrative Support, Time Management Skills, Product Knowledge, Communication Skills, Proficiency in Local Languages Excellent customer service, interpersonal and communication expertise, understanding...
-
Service Advisor
1 day ago
Pune, India Sehgal Autoriders Pvt Ltd Full timeJob Description Company Description Sehgal Autoriders Pvt Ltd is an automotive company based in PUNE, Maharashtra, India. The company is known for its commitment to quality service and customer satisfaction. Operating out of its headquarters at 64/6 D-2 Midc, Chinchwad, Sehgal Autoriders Pvt Ltd has established itself as a trusted name in the automotive...
-
Customer Service Support Advisor
2 weeks ago
Kolkata, West Bengal, India BT Group Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCustomer Service Support AdvisorJob Req ID: 49711Posting Date: 1 Sept 2025Function: BT contact centresUnit: Finance & Business ServicesLocation:Rajarhat, Kolkata, IndiaSalary: within budgetWhy this job mattersThe Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise...
-
Service Advisor
4 days ago
Kolkata, India Steller Motors Pvt ltd Full timeService advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. **Salary**: ₹13,000.00 - ₹14,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Kolkata, Kolkata - 700016, West Bengal: Reliably commute or planning to...
-
Service Advisor
15 hours ago
Kolkata, India Ascensive Educare Ltd. Full timeJob Title: Service Advisor - Automobile // for Dalhousie Location **Responsibilities**: - Greet customers in a courteous and professional manner, and promptly assist them with their vehicle service needs. - Listen attentively to customers' concerns and inquiries regarding their vehicles, and ask relevant questions to accurately assess the issues. - Conduct...