Helpdesk Executive

2 weeks ago


Cuttack OR IN MOHARANA ENTERPRISES Full time

Key Responsibilities Handle inbound and outbound calls emails and chats from customers or candidates Provide accurate information about products services or job opportunities Record and maintain all customer interactions and issue logs Follow up on pending cases to ensure timely resolution Coordinate with internal departments to resolve customer queries Maintain a positive and professional tone in all communications Generate daily and weekly call or report summaries Assist in basic administrative and data-entry tasks Job Type Full-time Pay 15 485 73 - 17 574 92 per month Benefits Provident Fund Work Location In person


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